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pending payments and held funds
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pending payments and held funds
Aug 24, 2011 05:40 PM
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I am having great difficulty making sense of the held funds for certain sellers and pending funds for completed payments. Not only is the holding funds on sellers with select ratings annoying I find it to be discriminating. I sold an item for 184.98. paypal fees 5.66, final value fees 15.39, final vale fees on shipping 1.26, cost to ship 14.50, total expenses 36.81. So after paying almost $40 to sell my old phone, Paypal thinks they need to hold the funds for 21 days… I disagree. This is why I have registered a credit card. Is it not?? I just can’t get my head around paying to sell something and waiting 3 weeks to get paid. Ebay has already invoiced me and taken their final value fees out of my bank, but I’m still waiting to get paid??? It has been made clear that I am better off selling on free sites like Kijiji and Craigslist, where it costs me nothing and I get paid instantly.
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(1 of 49)
Re: pending payments and held funds
Aug 24, 2011 06:07 PM
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The policy of withholding payment for 21 days or earlier if your buyer confirms satisfactory receipt through feedback makes sense.
It generally applies to relatively new sellers, or sellers in high risk transactions (such as iphones).
The fees paid to eBay and PayPal are not the issue here. The policy is meant to protect the buyer (and PayPal).
I find it difficult to believe eBay has already charged your bank account for their feess. eBay does not work that way. eBay invoices sellers their fees once a month and gets the mony from the credit card or bank account or PayPal about ten to fourteen days later.
The PayPal fees will be taken from the proceeds once the funds are released.
Yes, it is expensive to sell on eBay. Most sellers accept it as eBay provide a huge marketplace.
Other sites are free.
You get what you pay for.

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(2 of 49)
Re: pending payments and held funds
Sep 10, 2011 10:24 PM
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Once again Pierre sings the virtues of Ebay while wading through the Ebay crap! The fact is that Ebay sellers in fact now get much much less than they are paying for!!!
How many more sellers have to leave in order for Ebay to wake up???
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(3 of 49)
Re: pending payments and held funds
Sep 10, 2011 10:44 PM
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I probably would have opted for the local sale on a $185 phone to start with.
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(4 of 49)
Re: pending payments and held funds
Sep 10, 2011 10:59 PM
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Kevin - although you have good feedback as a buyer, you only have 15 fb as a seller and have not yet completed 10 sales in the past 12 months and received not only fb but also Detailed Seller Ratings.
EBay applies the Hold to new sellers.
In addition the item you mention is relatively pricey at $184.
EBay applies the hold to sellers of high priced items.
You mention that what you sold is a telephone, a high-risk category.
EBay applies the hold to sellers of high-risk items.
There is nothing personal in this, eBay has done a risk assessment and you came out as high risk.
I should point out that when I moved an ID which had sold low value items and then turned into a posting ID and then started selling very high priced books , I was also subjected to the Hold. I was annoyed, and surprised, but I did have enough experience to understand what had happened.
You will have your money released fastest if you shipped with Delivery Confirmation . Give PP the DC number and when Canada Post shows delivery, let PP know that too.
Second fastest is your buyer leaving prompt positive feedback.
If the full 21 days elapse without a complaint from your buyer, the payment will also be released, but this is slowest.
However, if you did not spring for Delivery Confirmation (in North America that is Expedited Parcel, and you got a discount on the cost if you printed your shipping label through PP) then the first situation does not apply.
In addition, without DC, your buyer could complain that he did not recieve the phone and you would never have the payment released. This is part of the "high risk" mentioned above.
And if your buyer does start a Dispute, either Not Recieved above, or Not As Described, the payment will not be released until the buyer is satisfied.
If ever.
This is a BUYER protection plan.
It is not particularly fair to honest sellers, but it is applied to all sellers who fit into the categories I mentioned.And eBay cannot assess your (or my) honesty until we have had many (perhaps as many as 100) successful transactions.
And pierre is right. Your billing date is two weeks or so before your required payment date, so it would be difficult to have paid fees before your payment is released.
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(5 of 49)
Re: pending payments and held funds
Sep 11, 2011 03:28 AM
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I just find it silly that Paypal would still hold my funds from sales on my newer eBay account for 21 days, when both of my eBay accounts lead to the same Paypal account.
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(6 of 49)
Re: pending payments and held funds
Sep 12, 2011 06:35 PM
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All right, buyer left a positive feedback today indicating that she got the item and is happy with it. Paypal is still gonna hold my $7 hostage until September 28. 
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(7 of 49)
Re: pending payments and held funds
Sep 12, 2011 07:11 PM
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If they don't release the funds within 48 hours call PayPal and they will do it while they are talking to you.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
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(8 of 49)
Re: pending payments and held funds
Sep 22, 2011 09:21 AM
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I can understand if Paypal holds the funds for the item, but at the very least, the funds to ship the item should be released. Very frustrating indeed.
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(9 of 49)
Re: pending payments and held funds
Sep 22, 2011 09:35 AM
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daizy- I understood that PP did release shipping funds when you buy your shipping label through them.
Were you buying your label through Canada Post? Or at the PO counter?
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(10 of 49)
Re: pending payments and held funds
Sep 24, 2011 01:06 AM
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i do my own shipping only invoice i see is when the buyer pays paypal i take the mailing adress from that and mail the bid with a tracking no insurance on the bid one buyer ask me to send a invoice i say i do not do invoices they just pay paypal and i do the rest fast flight
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(11 of 49)
Re: pending payments and held funds
Oct 17, 2011 11:55 AM
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I have figured it out... My belief is that ebay is forcing sellers to ship with methods that have tracking information which then the seller will get their funds much quicker regardless of your rating. Usually shipping with a tracking number costs more $$ and therefore ebay makes more money because shipping cost is part of the total price to the buyer and is what ebay uses to determine the fees they take from the seller. Very crafty! I am probably not going to use ebay to sell anything else. It's not worth it anymore.
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(12 of 49)
Re: pending payments and held funds
Oct 17, 2011 01:40 PM
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Like zee-chan, I wondered why PayPal would hold my funds on my new eBay account when I'm using the same PayPal account and have a proven history. Doesn't matter, they say.
The customer rep said to me -- don't worry, as soon as the item is delivered, your funds will be released. I said, how do you know when it's delivered; I don't even know because a lot of buyers don't leave feedback. She said, PayPal will see the delivery confirmation and release the funds. When I told her how much extra it costs to add the delivery confirmation to a $10.00 item which can be sent lettermail, she laughed. Really, she said? It only costs us (presumably Americans) 50 cents. Bottom line -- too bad, so sad!
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(13 of 49)
Re: pending payments and held funds
Oct 17, 2011 02:03 PM
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All done and secured with credit card should be no hold back
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(14 of 49)
Re: pending payments and held funds
Oct 17, 2011 02:18 PM
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I can understand in some cases why they have the hold but I agree that it makes no sense to hold money when the seller has already proven themself on other ebay id.
It only costs us (presumably Americans) 50 cents. Bottom line -- too bad, so sad!
Actually it is only .19 or .20 for them to add deliver confirmation if they print their label through ebay. (or maybe it's paypal, I can't remember which one)
But according to the info below, even if Canada Post delivery confirmation is used the held money will not be released upon delivery. It looks like the only time Canadians who use Canada Post will receive their money earlier than 21 days is if the buyer is also in Canada. In that case, the money will be released 7 days after the latest estimated delivery date.
LINK
Follow good shipping practices to help access your funds from each sale sooner:
21 days after the buyer pays in most cases is applicable to Canadian sellers. Funds will be available earlier than 21 days under the following circumstances.
3 days after we can confirm the order was delivered, if you list on eBay.com, ship from inside the United States using USPS or UPS, and print labels using eBay or PayPal. Additionally, your tracking information uploads automatically and you’ll get funds to help cover shipping (Some restrictions apply).
3 days after we can confirm the order was delivered, if you list on eBay.com and ship from inside the United States using USPS, UPS or FedEx and manually enter your tracking information on eBay or the PayPal Transaction Details page.
7 days after your latest estimated delivery date, if you mark the item as shipped in My eBay and an estimated delivery date can be calculated. Delivery estimates are currently supported for listings created on eBay.com when the buyer is located in the US, and will soon be supported for listings created on eBay.ca when the buyer is located in Canada.
Note: In some cases, such as international shipments, we can't calculate a delivery date or confirm delivery. It may also take longer to get your funds if your buyer reports a problem.
New seller status ends once you've met all the following criteria:
It's been more than 90 days since your first successful sale. You've completed more than 25 sales transactions. You have more than US$250 in total sales
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(15 of 49)
Re: pending payments and held funds
Oct 17, 2011 10:54 PM
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recped wrote:
If they don't release the funds within 48 hours call PayPal and they will do it while they are talking to you.

Too much work just to get $7 sooner...
I only sell the cheaper and less likely to sell items on my newer account so that getting those funds a bit later won't affect me significantly. Still pretty annoying though especially when I'm only a few dollars short paying someone and I don't want to pay with credit card... then I have to ask the other party to kindly wait a few more days.
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(16 of 49)
Re: pending payments and held funds
Jan 10, 2012 01:48 PM
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If you sell on eBay you must accept PayPal unless you have a credit card merchant account.You are not allowed to say that you accept money orders,checks,bank transfers,etc..
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(17 of 49)
Re: pending payments and held funds
Jan 10, 2012 01:50 PM
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Your payment hold may be the result of your low shipping cost DSR.
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(18 of 49)
Re: pending payments and held funds
Jan 10, 2012 04:47 PM
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Paypal LOVES to hold funds, mostly for NO reason. If they hold a lot of $$ , even for a few days, then they collect interest on those $$. Think of the hundreds of thousands they make just by holding funds for a few days. Ebay is all about making $$ , no matter how. Customer service is now in Asia. If you are Canadian and get any payment via PayPal, even not Ebay purchase, they say it takes up to 5 business days to transfer into your acct. Really? It should only take seconds as it is a computer generated transfer. Keep Canadians from their funds for five days? Let me put it this way...how much interest does a few million generate every day? lol
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(19 of 49)
Re: pending payments and held funds
Jan 10, 2012 04:58 PM
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I had used 'instant transfer' and then phoom ! it all went in the toilet.
Seems an AMEX prepaid card ($200) registered is not valid. To boot they charged my card 1.02 to try and add it. I tried 3 times and it was immediately charged. AMEX doesn't agree. they refunded the money immediately. Actually, I said that I was online, and they instead asked me to try once more. Which I did. and it went through immediately. Then 4.08 was refunded immediately.
But Paypal still says it isn't valid. lol. Seems a lot like instant transfer.....
Time to short ebay ? seller's pleased? buyer's pleased ?
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(20 of 49)
Re: pending payments and held funds
Jan 10, 2012 05:23 PM
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Mr.el-camino: "If you are Canadian and get any payment via PayPal, even not Ebay purchase, they say it takes up to 5 business days to transfer into your acct. Really? It should only take seconds as it is a computer generated transfer. Keep Canadians from their funds for five days?"
????
Instant payments received from a buyer (on or off eBay) should be reflected in your PayPal account instantly - unless the buyer is paying you through an echeck which will take from 3 to 8 business days, depending where the buyer is located (USA fastest).
If your reference is about withdrawing funds from your PayPal account to your Canadian bank account, it typically takes two full business days if you bank with one of Canada's five largest banks and initiate your transfer before 5:00pm.
For example, if you ask PayPal to withdraw more than $150.00 today (Tuesday) before 5:00pm, your PayPal account will show "pending" until late tomorrow afternoon at which time the transaction status will change to "completed". That twenty-four hour delay is a security factor that has been in place from the beginning to minimize the potentially negative effects of accounts takeovers by crooks.
The money ($150.00 no fee) should be in your Canadian bank account and visible if you bank online by Thursday early evening. I have used PayPal for over ten years and the withdrawal system has always offered the same speed.
If you withdraw to a bank located in the USA, it is a bit faster and the money would have been available in your online account Thursday morning.

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(21 of 49)
Re: pending payments and held funds
Jan 17, 2012 09:37 PM
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I'd have to agree with the original poster - it's a giant scam. I sold a small item this morning and promptly found out that it's going to be 30 days before I see my money - and that's if the buyer doesn't experience 'buyer's remorse'.
I can't believe anyone would actually support this policy publicly (as some of the folks in this thread do). It's criminal - that's all there is to it. You can see the dumbing down of America when people actually support an initiative that gives a 3rd party complete control over YOUR money.
I'm voting with my pocket book and I suggest everyone else who feels the same does the same. Close your paypal and e-bay account. For myself, I can't in good conscience reward a company for taking my money for 30 days and then only returning it to me if THEY decide to do so.
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(22 of 49)
Re: pending payments and held funds
Jan 17, 2012 10:54 PM
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And again. You have one feedback as a seller. Paypal applies the Hold (which is 21 days) to low feedback sellers.
If you shipped with Delivery Confirmation (basically Expedited) using PP shipping PP uses the held funds for the shipping label and also give you the usual 20-25% discount from PO counter prices.
When the item is delivered, you can give the DC number to PP and they will release your money (and yes, it is your money).
As you can see from the original date of this thread, the Hold has been in place for several months.
At first there was a third way to have your money released. PP would end the Hold when positive feedback was left. But sellers were bullying buyers into leaving FB before they would ship and that release method, reasonable if all sellers had been honest, was removed.
This is a BUYER protection policy.
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(23 of 49)
Re: pending payments and held funds
Jan 18, 2012 01:55 AM
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Besides,you agreed to these PayPal holds when you accepted the PayPal user agreement.If you had bothered to read the agreement,you would have known about the holds right from the beginning.
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