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Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

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Anybody use ShipByMail.Com?

Wondering if any US or Canada sellers have used ShipByMail.com to ship their orders? It seems that they have good discounts within North America and the world.

Canada Post Strike

I am a little confused as to why eBay is still showing a "ship by" date for sellers in Canada, shipping via Canada Post. First off, the suggestion that we update our listings to show a longer "handling time" is not realistic. Most seller have hundred...

User avatar by • Community Member
  • 12638 Views
  • 94 replies
  • 6 helpful

Mexico and Tax ID

Hi guys, Maybe someone can help me understand or maybe there's a field missing in the orders. I had an order for Mexico. Now, we need to add the TAX ID for their customs. I couldn't get this info in the order page. Contacted the buyer, no answer. So ...

User avatar by • Community Member
  • 384 Views
  • 19 replies
  • 0 helpful

Good news about De Minimis - Update from Stallion Express

We wanted to update you right away following a major announcement this afternoon from the U.S. administration regarding changes to the Section 321 de minimis policy. You can read the official announcement here: White House Fact Sheet – April 2, 2025 ...

User avatar by • Community Member
  • 238 Views
  • 3 replies
  • 7 helpful

De minimis allowed - for now

As per executive order update - see below.https://www.whitehouse.gov/presidential-actions/2025/03/amendment-to-duties-to-address-the-flow-of-illicit-drugs-across-our-northern-border/

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

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User avatar by • Community Member
  • 368 Views
  • 20 replies
  • 0 helpful

Why is it when Ebay makes a front-end change, it involves having to enter more keystrokes?

The change to the listing of shipping prices seems to have taken effect where before, you could simply enter the prices for foreign and domestic shipping costs on the front listing page. Now, I'm confronted with (for example) the front page with a "s...

Latest Tariffs News from Chit Chats Blog

See the blog below. Chit Chats is saying you need a manufacturer name and address (and it's looking as though they want a contact name at the manufacturer, like your account rep there or something). No one seems to know what to do if the item is vint...

User avatar by • Community Member
  • 390 Views
  • 9 replies
  • 1 helpful

Received counterfeit item, next steps?

I recently received a fake/counterfeit item that I purchased on eBay using PayPal. The item arrived yesterday and upon opening the package, it was clear that what I received is fake and not the original product. I already filed to return the item, bu...

User avatar by • Community Member
  • 3104 Views
  • 13 replies
  • 0 helpful

SIN Requirement From Ebay. Thinking of changing to Business Account. Any advice?

I just received the notification from ebay for my SIN for CRA (or I can be fined by the CRA up to $500). I declare ALL my sales on all platforms so I'm not hiding any income. But I still don't feel comfortable at all giving ebay my SIN. I sell on ano...

Scheduled vs Unscheduled Payouts

devon@ebay Below is a screenshot of my settings for Payouts as they currently sit.Note: Toggle is off. This morning I get an email from eBay as follows: eBayWe sent your payoutSummary screen defined it as a Memo - Scheduled payout This is a new first...

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Newest Buyer Scam

Buyers pay for a proprietary hack that deletes the tracking and causes usps to temproarily lose your shipment. the buyer is refunded then keeps your item. cjc

Extremely Excessive Fedex Overcharge

Hello, Recently received an additional charge for a FedEx label purchased from eBay. Originally quoted at $18.30, ended up charging me an additional $1431.25. I measured and weighed my package and even added a buffer to ensure I was overestimating by...

User avatar by • Community Member
  • 431 Views
  • 6 replies
  • 0 helpful

Resolved! The estimated delivery date is very approximate... Will I be informed of the exact delivery date?

I just did my first purchase on ebay today: "Delivery info: Arrives Apr 8, 2025 - Apr 22, 2025". Shipping from USA to Canada... I wonder if I'll get an email or phone call later telling me the EXACT day of delivery... Something like 24 hours in advan...

User avatar by • Community Member
  • 422 Views
  • 9 replies
  • 0 helpful

Coupons LIVE!

coupons are live on .ca FINALLY!!!!!!! I just set up a 5% off one for the rest of March to test it out!

User avatar by • Community Member
  • 4016 Views
  • 36 replies
  • 5 helpful

Shipping Calculator gives prices for services that are not available on label purchase page

Anyone know why the shipping calculator does not line up with the actual label purchase page?Seller gives shipping cost to buyer based on the calculator, buyer then buys an item and the shipping service previously quoted is not there when seller goes...

User avatar by • Community Member
  • 88 Views
  • 2 replies
  • 0 helpful
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Seller Update is evolving! Keep reading to find out what’s new and learn more about key updates for April.

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