The eBay Canada Community

Did anyone else get this email from eBay this morning? Spam?

Time to recertify your information for Inform Act compliance. If you don’t certify this information by Apr 24, 2025, a payout block will be placed on your account.

Nothing Sells Unless It's Promoted... Fees Are Getting Ridiculous!

90% of my sales are from promoted listings.Only about half of my items are promoted, but I'm slowly converting them all to promoted. This seems to be improving sales.But now I've just done the math, and I see I'm paying an average of 25% for fees, wh...

De minimis allowed - for now

As per executive order update - see below.https://www.whitehouse.gov/presidential-actions/2025/03/amendment-to-duties-to-address-the-flow-of-illicit-drugs-across-our-northern-border/

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

Good news about De Minimis - Update from Stallion Express

We wanted to update you right away following a major announcement this afternoon from the U.S. administration regarding changes to the Section 321 de minimis policy. You can read the official announcement here: White House Fact Sheet – April 2, 2025 ...

Why is it when Ebay makes a front-end change, it involves having to enter more keystrokes?

The change to the listing of shipping prices seems to have taken effect where before, you could simply enter the prices for foreign and domestic shipping costs on the front listing page. Now, I'm confronted with (for example) the front page with a "s...

Mexico and Tax ID

Hi guys, Maybe someone can help me understand or maybe there's a field missing in the orders. I had an order for Mexico. Now, we need to add the TAX ID for their customs. I couldn't get this info in the order page. Contacted the buyer, no answer. So ...

Latest Tariffs News from Chit Chats Blog

See the blog below. Chit Chats is saying you need a manufacturer name and address (and it's looking as though they want a contact name at the manufacturer, like your account rep there or something). No one seems to know what to do if the item is vint...

Received counterfeit item, next steps?

I recently received a fake/counterfeit item that I purchased on eBay using PayPal. The item arrived yesterday and upon opening the package, it was clear that what I received is fake and not the original product. I already filed to return the item, bu...

Canada Post computer system down in at least the GTA

just got back from Shoppers and their CP computer system is down. Lady at counter told me it is at least effecting the GTA. Don't know if it's more widespread than that. No ETA when it will be fixed.

SIN Requirement From Ebay. Thinking of changing to Business Account. Any advice?

I just received the notification from ebay for my SIN for CRA (or I can be fined by the CRA up to $500). I declare ALL my sales on all platforms so I'm not hiding any income. But I still don't feel comfortable at all giving ebay my SIN. I sell on ano...

Scheduled vs Unscheduled Payouts

devon@ebay Below is a screenshot of my settings for Payouts as they currently sit.Note: Toggle is off. This morning I get an email from eBay as follows: eBayWe sent your payoutSummary screen defined it as a Memo - Scheduled payout This is a new first...

Canada Post Tracked Packet International (Non-US) service vanished

Has anyone noticed some shipping services vanishing from the create label area? I was able to select Canada Post Tracked Packet International (Non-US) in the AM of March 26, 2025 and a few hours later that service had vanished along with the entire s...

Ebay not being fair to all sellers selling certain banned MTG cards!

Ebay is being prejudicial to certain sellers when it comes to same MTG card name "CRUSADE" which is banned, being removed from lot of sellers, but certain service agents allow other sellers to list the same named item. Ebay is not being fair to all s...

eBay Shipping Supplies coupon is back for Canadian Store Subscribers!!!

Per the post from Garry Thaniel, GM of eBay Canada! An update on the Shipping Supplies coupon for Canadian Store subscribers01-30-2025 04:10 PMseller_news_team Community Memberebay(0) View listingsDear valued Store subscribers,Ihope this message find...

Seller News: April 2025

Seller News: April 2025https://www.ebay.ca/sellercentre/news/2025-april

Newest Buyer Scam

Buyers pay for a proprietary hack that deletes the tracking and causes usps to temproarily lose your shipment. the buyer is refunded then keeps your item. cjc

Extremely Excessive Fedex Overcharge

Hello, Recently received an additional charge for a FedEx label purchased from eBay. Originally quoted at $18.30, ended up charging me an additional $1431.25. I measured and weighed my package and even added a buffer to ensure I was overestimating by...

No more shipping supplies coupons for Canadian Store Subscribers

More cuts, lovely

Resolved! The estimated delivery date is very approximate... Will I be informed of the exact delivery date?

I just did my first purchase on ebay today: "Delivery info: Arrives Apr 8, 2025 - Apr 22, 2025". Shipping from USA to Canada... I wonder if I'll get an email or phone call later telling me the EXACT day of delivery... Something like 24 hours in advan...

International Shipping Getting Turned Off In Template

I'm creating a template and I turn on international shipping but after I save it international shipping is turned off, no error message

Coupons LIVE!

coupons are live on .ca FINALLY!!!!!!! I just set up a 5% off one for the rest of March to test it out!

Ebay collects sales tax on my behalf - how do I report this to CRA?

I am a small seller. Ebay collects sales tax on my behalf. I did under 30k in gross sales. Don't want/need to register for GST/HST for this year. I have the understanding that If I had $20,000 in Total sales (Includes taxes), and ebay collected $2,00...

Shipping Calculator gives prices for services that are not available on label purchase page

Anyone know why the shipping calculator does not line up with the actual label purchase page?Seller gives shipping cost to buyer based on the calculator, buyer then buys an item and the shipping service previously quoted is not there when seller goes...

unable to delete old (more than 6 month) ebay messages; how can I fix this?

I know it says ebay will permanently delete messages in my ebay message centre that are more than 6 months old. this is not happening and I am not given the option to manually do so; needless to say these old messages begin to pile up over time. How ...

Sell my 1944 American penny without mint mark

1944 no mint mark and errors on American penny

Starting January 2025, Ebay Canada to require SIN number for all sellers with more than 30 sales?

I was reading this article on Ebay and it states that as of January 2025, anyone with over 30 sales will have to provide a SIN number. https://www.ebay.ca/help/account/regulatory/sales-reporting/canada-digital-sales-reporting?id=5476#section3 It seem...

Resolved! Problems with fees?

I'm trying to understand something... There's seem to be a big problem (or something I don't understand). Item fees are supposed to be calculated on item + shipping.Ok... but...This customer did not pay 2,75$ (That's the lettermail price)... They pai...

Stallion Express stating de minimis changes possible April 2nd

Email sent by Stallion Express regarding CBP no longer allowing international shipments passing through the US also included this statement:2Upcoming Tariff AnnouncementA new CBP announcement is expected on April 2, and there is a possibility that Se...

Resolved! Issue with item location : Canadian buyers can't buy my items since Jan 2025 :(

Hello everyone (and Devon@ebay),I sell on Ebay for 19 years now.....I had to end my listings during Canada Post strike last November...I relisted the same items in January 2025I HAVE ZERO SALES SINCE THENI only sell to Canada (all provinces)My listin...

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Seller News: April 2025

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Resolved! Buyer Selected Shipping Not Available?

Resolved! The estimated delivery date is very approximate... Will I be informed of the exact delivery date?

Resolved! Problems with fees?

Resolved! Issue with item location : Canadian buyers can't buy my items since Jan 2025 :(

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