Community News and Information

Ebay International Shipping. Total rip off scam!

Get your act together Ebay gouging people for shipping and limiting people from any sales cross border..I purchase postage stamps on a regular basis from all over the world; Every country besides the United States the users / sellers are using reason...

Where can I seek my buyer's protect?

I spent a lot of money to buy a watch from Hessfineauctions, and they sent it to me by UPS. UPS charged me $692.33 as their shipping fee, the goods took a long time but still not arrive. I called UPS and they said they didn't even know the expected d...

Canada Post Small and Tracked Packet missing from label options. What now??

Just went to print labels and these options are missing.Hoping ebay sees this immediately.Need it fixed asap.

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

Canada Post Tracked Packet USA

Anyone have trouble printing a Canada Post Tracked Packet USA label ? Buyer choose this option and when i try to print the label, the Canada Post Tracked Packet USA option is not available whatever the dimension or weight i choose.

Canada Post outage still in effect as of 6:45EST July 2nd (unable to generate labels and get rates)

Just posting this here as a heads up.I've accomulated multiple orders over the holiday, and while I was not able to generate the labels from the beginning of the unexpected Canada Post's "schaduled" website maintenance that began 6PM EST June 30th (w...

eBay Label Charges

Anyone else ever do quick audits of shipping label charges. I check from time to time to make sure everything is going through on schedule. Recent observation is USA tracked charges can vary from month to month and also within a month. (Note: There a...

Tariff woes: made in China goods not clearing US customs - returned to sender

Are any other Canadian sellers experiencing issues with made in China goods being held at at CBP facility in Chicago for 10+ days and/or being returned to sender?This has started happening with many of our orders (we sell clothing and shoes) sent via...

Canada eBay Shipping options + Item Specific requests

devon@ebay Unsure if eBay can correct this without corrupting current listings but the default for USA Small Packet Air and USA Tracked service should never used "WORLDWIDE". Correct default should be USA. The applicable rates for USA and WORLDWIDE a...

Issues with Unsold and Ended Listings Sections and more

I went to end some older items to resll similar today and discovered that the whole section was working woeking ,,,, so now you can't delete items and and you can do sell simialr for more then 1 item at a time or on that page. What is going on? Why i...

It has been months. When can Canadians exclude the US from search results?

With due respect to the greater ebay community, it is such a waste of time not to be able to exclude the US from searches. Is anyone working on this? With thanks.

Canada Post Tracked Packet International (Non-US) service vanished

Has anyone noticed some shipping services vanishing from the create label area? I was able to select Canada Post Tracked Packet International (Non-US) in the AM of March 26, 2025 and a few hours later that service had vanished along with the entire s...

Info varies page to page on your personal eBay screens

Is anyone else seeing an influx of variations between your assorted eBay screens? Feedback - Summary page/Recently viewed pageFeedback - Watchlist/bidding /saved sellers pagesActive Listings - Seller Hub Page******************************************...

Banking information problem

I see that more then a few people have been having a problem linking their bank accounts for selling on ebay. Funny, the automated emails ebay generates has F-All with help on the problem. Does ebay think that looking like a fool in the instution to ...

Bug ID: EWATCHOP-194907

I redeemed multiple eBay gift cards (purchased through Bitrefill), and they showed in my balance. However, when my credit card failed during checkout, the transaction didn’t go through, and all gift card balances are gone.I spoke to support, they sai...

Curious about Bakelite listing delay

Why does it take 48 hours for a Bakelite listing to become searchable?I've made two listings in the last three days and only one is visible. Weird...I wonder what the issue is?

Updates for Canada- Keeping us in the loop!!

devon@ebay Are any of the recent May updates released on dot com applicable to dot ca? There was no official announcement on ca. Same goes for Glarna. Will that be applicable for US shoppers shopping on ca? Are there plans for any other payment metho...

Unauthorized Use of My eBay Account

Two weeks ago a hacker got into my eBay account and spent $4,600 on my linked credit card.I have reported this to the credit card company and to eBay. Both parties assured me that they would investigate and I will assuredly get my money back. However...

Anyone else having problems editing shipping policies?

Noticed this yesterday, but tried another browser today and same problem? Opening options like 'excluded locations' or 'ships to' will show the options overlay, but clicking outside or 'done' makes the options invisible but still on top and unable to...

overe charging on shipping

why are we being over charged for shipping , the option for shipping a packet is gone , now we're being charged the same price to ship a small item like a dvd or blu ray and smaller that could fit a bubble envelope as a 1 kilogram package , why ? , h...

"Looks like thats the wrong province" even though it isnt.

This started happening after I tried to verify my address to sell something. This is the first time im selling something. I am 100% sure all my info is correct but it keeps saying its the wrong province. I even tried all the other provinces and it st...

Canada Post Strike maybe averted?

Seems that CUPW has opted for overtime refusal rather than a strike. Hopefully it stays this way Article

No Options But To Close My Store...CRA

With ths CRA wanting their cut of my little to nothing income that I make selling thrifty goodies, that have been taxed OVER & OVER, what are my options? Ive been hacked on ebay and I refuse to hand them over my SIN. Do I close up shop now or how lon...

Upcoming Tariffs

rob@ebay Sorry Rob- No idea who else to annoy. eBay has to create a policy that follows the norm with standard international trade policies and send out an email to every buyer and seller- by the looks of it- WORLDWIDE, but in particular the countrie...

Broken Saved Feed

My Saved feed has been a hot mess for months, due to some "new" feature Ebay was rolling out, but now it refuses to load anything. Anyone else have this problem?

Tracking Information Warning delivery delay for US purchases for a Canadian buyer

eBay contact is not aware of the Tracking Information including a Warning about Service Center Disruptions. US purchases are not arriving after waiting 2 months. Refunds are available but lost time in research and bidding payment and waiting for pack...

Shipping used video games & console from Canada to USA (Chinese Tariffs)

Hey guys! So i'm a bit confused right now with the new tariffs from Chinese made goods. I sell video game consoles that are rather old (8-30+ years old) that were originally manufactured in China. What i'm wondering is this : If i ship a USED console...

Customs and Brokerage Fees (Shipping from Canada to US)

I'm trying to understand any fees are applicable for de minimis shipments from Canada to US. I have a vacuum cleaner valued at $400 USD and is made in Germany.This should fall under the de minimus exemption as it's under $800 USD. If I ship this via ...

Relist item - photo no longer appears

Hello, I send my items in batch via a csv upload. So I send my photos on a private server with a direct web link so that Ebay can retrieve it.Why when you want to relist an unsold item for example, the photos no longer appear? Is this a known Ebay bu...