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Canada Post operations resuming December 17
Summary: seller_news_team announces that Canada Post is resuming operations with eBay-negotiated discounts available on eBay Labels starting December 17th. However, significant delivery delays are anticipated due to a backlog. Sellers are advised to provide tracking numbers, offer alternative shipping options, and update listings to reflect potentially longer delivery times to maintain sales performance. Seller protections and estimated delivery dates will be adjusted as more information becomes available on the backlog. seller_news_team thanks the sellers for their ongoing participation in the eBay community.
We are pleased to share that Canada Post is resuming operations. Canada Post services will be available on eBay Labels with their eBay-negotiated discounts on Tuesday, December 17th.
However, Canada Post parcels are expected to experience significantly delayed delivery times as they work through a significant backlog. We will adjust seller protections and estimated delivery dates once the scale of this backlog is better-known.
In the meantime, sellers are reminded of the following:
- Add your tracking number to your orders to ensure a positive buyer experience and prevent disputes with customers.
- Continue to offer alternative shipping options to give buyers additional flexibility and choice to your buyers.
- Update your listings to reflect your new shipping options so that the longer-than-normal estimated delivery dates for Canada Post shipping do not negatively impact your likelihood of making a sale.
As always, thank you for being part of the eBay seller community.
