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Canada Post Strike Update
Summary: Durante la segunda semana de la huelga del Sindicato Canadiense de Trabajadores de Correos (CUPW), eBay está tomando medidas para proteger automáticamente las cuentas de los vendedores canadienses afectados. Estas medidas incluyen la protección contra defectos de la Tasa de Envío Tardío, la tasa de carga de seguimiento válida, y la retroalimentación negativa o neutral si se subió el seguimiento antes de que se abriera el caso, además de las cancelaciones iniciadas por el vendedor. eBay está actualizando las fechas estimadas de entrega para los compradores canadienses y alienta a los vendedores a comunicarse con los compradores para explicar la situación si un paquete se queda atrapado en tránsito. Los vendedores pueden seguir monitoreando la página de Canadá Post para más detalles.
As the Canadian Union of Post Workers (CUPW) strike enters its second week, some sellers have expressed concern over the potential impact on their seller performance. If you are impacted by this strike, eBay is taking actions to automatically protect your account from defects, including:
- Late Shipment Rate (LSR) defects
- Valid tracking upload rate
- Negative or Neutral Feedback if you uploaded tracking before the case was opened and have a physical scan from the carrier
- Seller initiated cancellations
eBay is also actively updating estimated delivery dates for Canadian buyers and encouraging patience as the situation unfolds. If you have a parcel that has been caught in transit, we suggest reaching out proactively to your buyer to explain the situation.
We will update our community as needed, and you can continue to monitor the details on the Canada Post website.
As always, thank you for selling on eBay.
