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Updates regarding UPS shipping
Summary: A participant announced that UPS has implemented a demand surcharge of $2.00 CAD on all parcels within its Canadian network starting December 8, 2024, due to increased shipment volumes. This surcharge is reflected in eBay Labels from December 10, 2024. Customers who purchased UPS labels between December 8 and 9 are exempt from this additional charge. Furthermore, UPS has suspended on-call pickups for Domestic Standard shipments since December 4, 2024, while on-call pickups for Air and International shipments remain available. Sellers can still take advantage of discounted UPS and FedEx shipping rates through eBay Labels. eBay is monitoring the situation and will provide further updates as needed.
Due to a surge in shipment volumes, as of December 8, 2024, UPS has applied a demand surcharge of $2.00 CAD to all parcels in its Canadian network—domestic shipments, imports into Canada, and exports from Canada to the United States. This surcharge has been reflected on eBay Labels and in calculated shipping starting December 10, 2024. If you purchased a UPS label on eBay between December 8 and 9, you will not be issued the surcharge.
Additionally, UPS has suspended on-call pickups for Domestic Standard shipments as of December 4, 2024 due to the surge in parcel volumes. On-call pickups remain available for Air and International UPS shipments.
Sellers can still access shipping from UPS and FedEx at eBay-negotiated discounts through eBay Labels.
eBay will continue to monitor the situation and adjust guidance as necessary. Please keep an eye on the Community Board for further updates.
As always, thank you for being part of the eBay seller community.
