Buyer never shipped order, no way to claim I didn't recieve it
I bought an item about 2 weeks ago, it was due to be delivered yesterday at the latest but the seller never shipped and never answered my emails.
Why do I still not have an "I didn't recieve it" option the day after the latest expected delivery date?
Thank you
5 comments
reallynicestamps
·3 years agoGo to-> My eBay.
Go to->Order Details
Go to->More Actions
You should be able to work from there .
If not Go to-> https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042
isell999
OP3 years agoNeither of those work, I suspect it may be because it hasn't even shipped yet.
pjcdn2005
·3 years agoEven if the item wasn't marked as shipped you should still see the option to open a claim. The estimated delivery date was July 5th?
isell999
OP3 years agoYes it was estimated by July 5th and I'm not seeing any options and even the link posted above just results in an error.
Edit: I was able to open a request by signing into ebay.com instead of ebay.ca.
pjcdn2005
·3 years agoThat's really odd that you had to go to .com but I'm glad that you got it opened.