Discrepancy between sale price on eBay and charge through PayPal
Summary: green.scream is experiencing a discrepancy when buying items from the USA through eBay. They maintain a USD balance in their PayPal account but were charged more than the item's listed price due to unexpected conversion fees, even though the transaction was made in USD. mrdutch1001 and lotzofuniquegoodies discuss potential included taxes or shipping programs that might explain the extra charge, but green.scream confirms that the item was shipped directly from the seller. marnotom! suggests that a double conversion might have occurred, and green.scream suspects this but hasn't received confirmation from PayPal. ypdc_dennis proposes that PayPal might be using the Canadian balance for conversion, although green.scream confirms their primary balance is in USD, which adds to the confusion.
I spoke with PayPal and they suggested that I was charged conversion fees. But why would I be charged conversion fees when I’m paying for a US item in US dollars. It’s hard not to feel like someone’s getting over on me for $120…
Any help would be appreciated on what’s going on. I should also note that I’ve noticed this “extra fee” multiple times before but never really dug into it because the amounts were usually much less than this last purchase….
ypdc_dennis
·2 years agoThis could happen if paypal decides they are taking the payment from your Canadian balance.
They convert US$ to Cdn$ then back to US$ to make the payment.
www.paypal.com/myaccount/money ... does it show your USD or CAD balance as primary ?
green.scream
OP2 years agomarnotom!
·2 years agoGo into your PayPal account and look up the transaction details. I'm wondering if those details show that your US dollar payment was double-converted, i.e. from US to Canadian dollars and then back again.
green.scream
OP2 years agomarnotom!
·2 years agoDoes the information about conversion look anything like this? I’m wondering if there's a reason why you don’t see the actual converted amounts besides the fact that you're using your PayPal account and not a credit card.
green.scream
OP2 years agomrdutch1001
·2 years agowere GST/PST/HST included in that $1350 or is that total of $1470 including the taxes??
green.scream
OP2 years agomrdutch1001
·2 years agoIs that purchase being shipped via the eBay EIS program or shipped directly to you from the seller via USPS or other carrier?
green.scream
OP2 years agolotzofuniquegoodies
·2 years ago@green.scream
Have you checked when you go into your specific purchase if there is a breakdown of all charges when you look here. Should be bottom left of order details
When payments were processed via paypal there was a better explanation of all charges. Now it just an amount that shows up first in Paypal followed by the amount at your bank/cc.
-Lotz