Due to financial hardships, I decided I couldn't keep the item and started a return.They sent me a label and a deadline by which I had to ship it back to the seller.I've explained to them countless times I have to pay $140+ in import charges just to pick the item up from the post office.I also explained that after 15 days, assuming I don't pick it up, it gets sent back under the old tracking number.I've been waiting for the past 4 days for the refund team to review my case, and every time I cont...

If you haven't picked the item up from the post office, you're not returning it. Rather, you're refusing it. Sales of items that are not delivered to the buyer because the buyer didn't pay customs charges aren't covered by eBay's Money Back Guarantee. See the section entitled, "Exclusions and special coverage when the buyer doesn't receive an item": https://www.ebay.ca/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210 You're e...

eBay refusing to refund me on an item | Buying

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eBay refusing to refund me on an item | Buying | eBay Canada EN