EBAY The worse shipping experience a buyer can have.
Summary: wilson_penha shares a frustrating experience with eBay's international shipping service, describing how a package took almost 30 days to arrive, passing through more than 20 locations. john_koenig99 sympathizes, mentioning a similar ordeal with an even longer tracking process. marnotom! offers insights into the challenges faced by eBay International Shipping (eIS), citing political and economic factors, and questions the necessity of closely tracking packages. reallynicestamps suggests that the issue might be with USPS and not eIS, as the shipment is still within expected transit times, while shallow_karl humorously critiques the slow pace of USPS and unreliable nature of eIS, comparing it to faster services like Amazon.
Can you imagine buying a simple things and it taking almost 30 days to arrive + having to watch your package jumping from one place to another (more than 20 places) until it gets finally shiped to you and also have you paying same value as express shipping, well welcome to the new eBay shipping services where you no longer can opt to choose your shipping methoed and worse yet you wait 30 days and have to track your package pinging-ponging over 20+ facilities and not be able to do anything about.
Arrived at our international hub. Your item will be prepared and shipped to you.
Shipped to our international hub
Tue, Aug 11
Arrived at our international hub
Shipped to you
Out for delivery
Delivery
Shipment history
- Seller to Hub (Step 1)Tracking number will be provided
- Mon, Aug 189:36amDelivered to Agent, Left with IndividualGLENDALE HEIGHTS, IL 60139
- Sun, Aug 178:25amRedelivery Scheduled for Next Business DayGLENDALE HEIGHTS, IL 60139
- Sun, Aug 175:47amArrived at HubGLENDALE HEIGHTS, IL 60139
- Sat, Aug 162:59pmPROCESSED THROUGH USPS FACILITYCAROL STREAM IL DISTRIBUTION CE, 60199
- Sat, Aug 1612:39pmARRIVED AT USPS REGIONAL FACILITYCAROL STREAM IL DISTRIBUTION CE, 60199
- Sat, Aug 1612:03pmDEPARTED USPS REGIONAL FACILITYPALATINE IL DISTRIBUTION CENTER, 60095
- Sat, Aug 168:03amPROCESSED THROUGH USPS FACILITYPALATINE IL DISTRIBUTION CENTER, 60095
- Thu, Aug 149:19amIN TRANSIT TO NEXT FACILITYGLENDALE HEIGHTS, IL 60139
- Thu, Aug 148:31amARRIVED AT USPS REGIONAL FACILITYCAROL STREAM IL DISTRIBUTION CE, 60199
- Thu, Aug 146:10amIN TRANSIT TO NEXT FACILITYWEST LAFAYETTE, IN 47906
- Thu, Aug 144:43amDEPARTED USPS REGIONAL FACILITYINDIANAPOLIS, IN 46219
- Wed, Aug 1311:53pmArrived at USPS Regional FacilityINDIANAPOLIS IN DISTRIBUTION CENTER, 46299
- Wed, Aug 1312:00amIn Transit to Next Facility, Arriving On Time
- Tue, Aug 126:49pmArrived at USPS Regional Origin FacilityCHARLOTTE NC DISTRIBUTION CENTER, 28057
- Tue, Aug 123:02pmDeparted Post OfficeMOUNTAIN HOME, NC 28758
- Tue, Aug 122:39pmUSPS in possession of itemMOUNTAIN HOME, NC 28758
- Mon, Aug 118:36pmShipping Label Created, USPS Awaiting ItemHENDERSONVILLE, NC 28792
- Mon, Aug 115:36pmTracking number provided
shallow_karl
·11 months agoAlways remember two things: The USPS Chicago hub is where employees go to DIE. Ebay Global shipping is a horror from a speed and environmental standpoint. I get stuff from Amazon sometimes in SIX hours.
reallynicestamps
·11 months agoThirty days is a long time.
What was the last estimated date for delivery? Has that date passed?
Have you opened a Not Received claim with eBay?
It took USPS from the 11th to the 17th to deliver the shipment to Carol Stream and eIS.
Today is the 19th .
Don't go slagging eIS- read the transit messages.
USPS has been having trouble getting the shipment to eIS where it will pass customs and be on its way to Canada.
It has been in transit for EIGHT DAYS not 30.
marnotom!
·11 months agoeBay International Shipping (eIS) isn't a great system, but I think it could have worked okay for shipments to Canada if world and US events hadn't pulled the rug out from underneath it. First, Russia invaded the Ukraine which drove up oil prices and as a result shipping prices because transportation companies use fossil fuels. (And that drove up the price of pretty much everything else.)
Second, USPS has been making a lot of changes with its domestic shipping. What you've posted for tracking is a domestic shipment initiated by the seller, so your item took a week to travel from one point in the US to another without any sort of involvement from eIS.
Then, Trump found his way back to the White House and you know what's happened there as far as tariffs and other trade barriers. This has made it more difficult for eBay International Shipping to get goods through the Glendale Heights hub quickly, and cuts and eliminations of discounts to mail consolidators have made it more challenging for eIS to offer its services at a competitive price. And then once you add the seller's charge for shipping the item to the eIS hub (a charge that's likely higher than it was a year ago), the net shipping charge to you becomes pretty steep and might be steeper than it should be if the seller didn't provide eIS any information on the item's shipping dimensions and weight.
I do have to ask, though, why you're even bothering to follow the tracking for your item when eBay provides estimated delivery dates. I'll admit that I used to follow the tracking of my items pretty religiously until I realized that following the tracking doesn't make any difference to whether or not I receive my item, how quickly I receive the item, or whether or not it arrives in the condition promised in the listing. What happens to the item between when the seller drops it off and when I'm supposed to receive it is pretty much irrelevant. I have no control over what the item does while it's in transit and I have better things to do with my time, so I now just make a note of the earliest estimated date of delivery and start checking on the item's progress or lack thereof a couple of days before that date.
john_koenig99
·11 months agoYup. That's the reallity, when order something that gets shipped through their infamous EIS.
PS. One of my orders broke your tracking length. It had 26 steps. 5 weeks to arrive.