Ebays Global Shipping Program and Complaints - New provider - AWFUL - bad tracking long delays | Buying

johkno60 · 2023-11-06T20:13:49.309000Z

Does ebay have an ombudsman? I'm a buyer, and I'm thrilled with the seller in my transaction. He communicated, shipped promptly and ZERO issues with him.Ebays' Global Shipper Program took just a day shy of 4 full weeks to move an item from Michigan to Canada. For the love of Mike, half of that state touches us. Why did it take so long, well, following what little tracking is made available, it certainly seems the shipping entity delivered it to the wrong processing centre twice, and then when they finall;y had the right one, they tried to deliver when it was closed! Which created a four day delay.Comedy of errors doesn't even being to summarize this foolishness. Once it was in Canada - - essesntially zero tracking and no even reasonable guess on delivery. Oh sure there was one, but we had blown past that 10 days ago.I contacted Ebay last Thursday to say, "Hey, I still want the item, but I want to be sure you guys know as a Canadian this is going to be impacting my willingness to buy ANYTHING from your site, and as such, I would like to receive a refund for the $23 I paid "Whomever" to run around the better part of 2 states for 2 weeks and twice deliver to the wrong place. I'm not about that'The supervisor I ended up speaking with -- agreed with me and agreed to refund my shipping. I even managed to get from here that the new Global Shipping program ain't going so well overall. Today when I still hadn['t seen an email - I contacted ebay - who basically told me "Go pound sand we're not refunding the shpping." -- even after I provided them their rep agreeing with and agreeing to refund it. IN WRITING.Not cool ebay - not cool and I will take this however far I have to -- It's not even about the $23 bucks now. Now I'm just insulted and **bleep** off. Bad move on your part ebay.

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Ebays Global Shipping Program and Complaints - New provider - AWFUL - bad tracking long delays | Buying | eBay Canada EN