So, the item in the screenshot, a lot of New York Islanders memorabilia, is one that I paid 78.10 CAD for, and was excited to receive it... until I went into the app, and saw that the latest update simply says "exception" when I opened tracking. What does this mean, and should I be worried? If something went wrong, what actions should I take?

I had a similar situation a few weeks ago. My item came through without issue a few days later.