Global Shipping Program/ package to Canada
I have an item I bought from the USA that is coming to me by the Global Shipping Program. First time. Normally I go out of my way to avoid anything with GSP attached to it. In this case it was unavoidable. Sadly.
I am guessing my item will be delivered by Canada Post. Will I get a Canadian tracking number? Is there anyway to get a tracking number that will work once my item is in Canada for delivery?
8 comments
pjdavies
·2 years agoI currently have an eBay GSP shipment from the U.K. to Canada, 38 days in transit, last updated in tracking in the U.K. on January 3, 2024 (February 2 today). What can be done really?
In general, eBay shipping costs twice as much and takes two or three times as long as the post office. I've been a member since 1999, but these high carriage costs and frequent lengthy delays with eBay shipping will take me off the platform. I can't be the only one.
pjcdn2005
·2 years agoWhat is the estimated delivery date? If it is past that date you can open an item not received claim. You can only do that within 30 days after the last estimated delivery date.
pjcdn2005
·2 years agoZombie thread from 2018.
reallynicestamps
·2 years agoZOMBIE THREAD FROM 2018.
The problem with zombie threads is that the advice is usually out of date and no longer useful.
@pjdavies
What is the last estimated date for delivery eBay gave you?
Has that date passed?
If it has not, mark the last date on your calendar.
If it has open an Item Not Received claim with eBay.
The refund will be paid by GSP/Pitney Bowes/eIS not by your seller.
It would be nice to let the seller know what happened, so they can make future plans.
Note that the shipping cost included Canadian duty and sales tax for any value of your import over $20Cdn, which makes the shipping seem high.
pjdavies
·2 years agoLast estimated date for delivery is January 9. eBay advised that I had to wait 30 days past that date before making a claim.
Not correct in my observation. eBay shipping is already as much as twice that of USPS or Royal Mail for the size and weight tracked *before* the (in my opinion) inconsistent and sometimes misclassified or inflated added charges for duty and taxes.
I worked at a global trade and brokerage company for 20 years, and have been privately importing purchased goods since 1971, and have a university education in mathematics, and do not consider that eBay shipping only "seems" high. But, I do not have to purchase through eBay, and will take that option in future. I stopped buying through eBay from May to November last year finding these charges to be unreasonable and service dreadful, then gave it another try, but that experience since has been worse yet for eBay shipping items.
pjcdn2005
·2 years ago@pjdavies
You have to make a claim within 30 days after the estimated delivery date. If you wait 30 days after that date, it will be too late to open a claim. You should open a claim today.
pjdavies
·2 years agoThank you, I have acted on your advice.
reallynicestamps
·2 years agoLast estimated date for delivery is January 9. eBay advised that I had to wait 30 days past that date before making a claim.
On the phone?
Either the badly trained clerk made a bad mistake, or you misunderstood.
This is why experienced members urge others to go to the social media Chats .
You get a transcript which you can review in case what you were told is not what you heard.