How does cancelling an order as a buyer affect me?
Summary: mpirie asked how canceling an order as a buyer affects them, initiating a discussion that included femmefan1946 and maddkatt06. femmefan1946 contributed by responding with input that prompted further engagement from maddkatt06. The interaction suggests a collective exploration of potential consequences or considerations related to buyer order cancellations.
I wanted an item in the colour that was pictured in a seller's listing. I paid with "buy it now", and then the seller replied about 2 days later that he doesn't have the colour, and asked if he can he cancel the order. I really did want it, so it wasn't a question of me initiating this. Today I got the refund with a note saying that the reason was because the buyer initiated the cancellation. Having read other threads on here, I heard that it can affect a seller in a negative way if they cancel, but since he put as his reason that I initiated it, will it affect my record in a negative way? I wanted the item, he simply did not have what was shown in his photos on his listing.
femmefan1946
·8 years agoNo it has no effect on your account.
EBay is really cracking down on sellers who list items they don't have, but are comfortable with buyers changing their minds.
As an aside, I hope this means that eBay is also cracking down on dropshippers who have no stock, but only pass orders on to their suppliers, often overseas. From the buyer's point of view, this means the seller has no idea whether or not the stuff he is offering is available at all, until someone orders. Infuriating for the buyer, especially since all of the dozens of other dropshipping sellers who have the same item are also out of stock, whether they know it or not.
The fact that the seller took a few days to let you know he couldn't supply your paid for purchase, leads me to believe that he was dropshipping.
maddkatt06
·8 years agodropshipping scares me, I know someone who does direct from amazon but honestly theyve been **bleep**ping the bed lately and sending me not what I ordered so I would never have the balls to ship something without laying my own two eyes on the item first. I have no way of knowing what was actually in the box
femmefan1946
·8 months agoWhich is one of many reasons that eBay does not allow that type of dropshipping-- where the seller does not have access to the product until the purchase is made.
What is allowed, but still risky, is a reseller with a contract with a supplier who does the shipping from their warehouse. The reseller never sees the goods.
What is also allowed is Fulfillment by Amazon, where the seller stores their product at an AZ plant and it is shipped from there. That seller is often selling on multiple sites.