I paid no taxes, no shipping?
Summary: rocketscollectibles shared an issue where they purchased an item for $275, expected to pay an additional $15 for shipping, yet the payment processed without any shipping or tax charges. marnotom! and pjcdn2005 joined the discussion, trying to understand why this occurred, referencing eBay's Authenticity Guarantee and shipping policies. rocketscollectibles revealed that the seller canceled the order citing an address issue, which they believe was a cover for a glitch or misunderstanding about shipping and taxes. The conversation touched on policy misunderstandings, potential misuse of cancellation reasons by sellers, and confusions about eBay's application of the Authenticity Guarantee in Quebec.
Bought something for $275 and listing had $15 shipping. I bought now. I went to payment and it was flat $275. Payment proceed and it's awaiting shipment. Is there some sort of promotion? I did not got charged neither for shipping or taxes.
I bought another item just before and got charged shipping/taxes as usual. Here's payment, as you can see there was nothing added.
rocketscollectibles
OP2 years agoWow i never seen that. Why are they snobbing quebec?
Also when i list i have a authenticity guarantee badge on my listings, and when i buy i see listings with badges too. So it's broken? It would great to have clarifications on this situation as quebec residents. Because from what ebay show me, my listings are eligible and what i buy too.
marnotom!
·2 years agoIs this an item from Canada or elsewhere?
rocketscollectibles
OP2 years agoDomestic.
The seller cancelled my order because he noticed it. Very frustrating.
marnotom!
·2 years agoSorry to be dense. I should have figured out it was a Canadian listing from what you posted. What’s the item number?
rocketscollectibles
OP2 years agoWon't share it. Nothing wrong with the listing. Tho it's a trading card, maybe it has something to do with authenticity guarantee? Seller cancelled saying there's a problem with my adress too. While in 3 years, i never had an order cancelled for having problems with my adress. And while i don't even think the seller has to ship to my adress (he has to ship to ebay).
marnotom!
·2 years agoHmm. According to the help page on the Order Cancellation Policy, “the ‘Issue with buyer's address’ reason is no longer available to sellers when canceling orders for items sold through Authenticity Guarantee.”
https://www.ebay.ca/help/policies/member-behavior-policies/order-cancellation-policy?id=5298
I wonder if problems with applying the Authenticity Guarantee to the listing somehow kiboshed the shipping and tax information?
By the way, you do know why the seller chose the cancellation reason that he did, don’t you?
rocketscollectibles
OP2 years ago“the ‘Issue with buyer's address’ reason is no longer available to sellers when canceling orders for items sold through Authenticity Guarantee.”
Looks like it's not respected. The listing i purchased had the autheticity guarantee badge, was over $250, and the cancellation reason is problem with adress.
you do know why the seller chose the cancellation reason that he did, don’t you?
He sent one message saying he's packing, one message saying the shipping cost is missing, then third message was about cancelling because of shipping missing and canada post having problem in their system with my adress. My adress can have 2 different city names, i use the bigger, i know it's different if you look at postal codes finder so i thought he was honest. I updated my details to help then he went ghost. I think the order had a glitch about shipping and taxes, and he took the opportunity to trick me and back out of the tracnsaction. The problem with adress is most likely false. As said i figured he did not even have to ship to my adress.
Edit: actually i watched a video online and it was showing 'print free label' in orders to ship at authentification. It was US but maybe this is why i did not have shipping added. Does shipping to authenticity guarantee is free to seller?
marnotom!
·2 years agoI read the part in the Policy to mean that sellers don't have the option to use the "issue with buyer's address" option for cancelling a sale made through the Authenticity Guarantee. The fact that he was able to use that option and seemed to be struggling with your address suggests to me that your addresses were coming up for him, but not the one to which he should be shipping.