I recently purchased an item that did not match the photograph in the listing. When initiating a return, I selected "ordered wrong item" when I should have selected a different option. I want to change the reason for my return. When I contacted eBay support over the phone, they told me to message the seller, I guess so they could have my complaint in writing? But eBay support has still not changed the reason for my return, and the seller messaged me saying he did not have the ability to change i...

Is there really no way to change the reason for a return? | Buying

Is there really no way to change the reason for a return? | Buying | eBay Canada EN