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Item held up at Erlanger Kentucky
Summary: stocro0 sought advice on a purchase made in February that was delayed after reaching Erlanger, Kentucky, through eBay's Global Shipping Program. bizline_8 criticized the program, describing the system as overly complex and frustrating. howiebird64 agreed, sharing a negative personal experience with eBay and expressing distrust towards their procedures. mrdutch1001 advised buyers to avoid sellers using this system, while marnotom! noted that eBay is phasing out the existing system in favor of a slower service. reallynicestamps explained changes in import policies affecting customer duties and charges, and the thread was eventually closed by kh-leslie due to its age.
I would just like some advice or guidance to a situation I have. So I purchased an item from a seller on the 17th of February and the tracking was going smoothly until the item hit the international destination. That was the 25th and ever since it reached Erlanger Kentucky, there hasnt been a single update. It has now been a full month with nothing new. At this point I dont even want the item anymore solely because I'm afraid it wont even come, I would rather buy from another seller that will get it here sooner. What would you do in this situation? Thank you for your time and have a great day!
6 comments
kh-leslie
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
reallynicestamps
·3 years agoZOMBIE THREAD FROM 2021.
The problem with zombie threads is that the information and advice will be dated and may longer be applicable.
For example, Erlanger KY is where the GSP plant is located,near the Cincinnati International Airport.
More important :
phased out in favour of another forwarding service that is, so far, not collecting taxes and duties at the time of payment.
"Not collecting taxes and duty" means that buyers /importers will be paying those Canadian fees on their doorstep or going to the PO to pick up their purchases.
GSP's service charge was ~$5US. Canada Post charges $9.95.
OTOH- Canada's duty free allowance for US imports has risen to $150 (from $20) and the tax free allowance has doubled to $40.
Most of the import fees that couriers, like GSP and UPS, charge are sales taxes from the federal and provincial governments.
Another thought. Canada Post has introduced Flex Delivery which is FREE and holds packages at the nearest PO rather than dropping them on the porch.
https://www.canadapost-postescanada.ca/cpc/en/personal/receiving/alternative-delivery/flexdelivery.page
bizline_8
·5 years agoThis is because you got suckered into eBay's global shipping program... Absolutely brutal. Ship your item in the opposite direction and ship it again.
howiebird64
·3 years agoIt's gone to rest and die where all shipments wind up in the States. First it goes on vacation all over the country and then it dies at Erlanger, never to be seen again!
eBay is a joke now. If you want something now, you need to order from China to actually get the item.
I've never seen something so simple get so unnecessarily complicated.
Hats off to eBay for making what used to be a fun a shopping experience so stressful and unwelcome.
Between misserable login puzzles proving you're human, import fees, taxes for used items and making items disappear in their "CONTROLLED" shipping warehouses, I rarely buy here anymore. It's jost way too much of a pain in the _ss. They don't even send you an email confirming you bought an item anymore!
I have so many choice words for them but they only get bleeped.
Do any ebay staff actually read any of these comments and try to make the experience pleasant vs misserable or do they sit back and scheme up more ways to pi_s us all off?
mrdutch1001
·3 years agoYou have responded to a thread from 2021, sometimes it's best to start your own thread to address a current problem/issue.
Buyers have a choice= they do not have to purchase from sellers who use the Global shipping system...Although I rarely purchase anything from the USA anymore=if I can find said item here in Canada even if I have to pay more $ for an item, I take that route=I will not purchase anything from a seller who uses the Global shipping system.
marnotom!
·3 years agoMy wife buys a fair bit from the US from venues other than eBay and very few of those shipments are of the old-fashioned "shipped directly via the postal system" variety. Most of these items arrive with no customs forms and Canadian return addresses on shipping labels that have been plastered on top of another one in a manner pretty much the same as what the Global Shipping Program does.
If it's any consolation at all, the Global Shipping Program and its companion eBay Standard International Delivery are being phased out in favour of another forwarding service that is, so far, not collecting taxes and duties at the time of payment. However, what I've read of it so far on the .com discussion boards suggests that it's slower than the GSP--at least to European destinations--and the customs clearance fee is higher than what the GSP seems to charge.
Careful what you wish for.