Item not received case keeps getting put on hold | Buying

cliffb07_2010 · 2022-03-20T16:54:16.890000Z

I bought an item on ebay November 8th 2021. Item never arrived within estimated time. I opened a Item not received case on February 9th 2022. February 15th 2022 - Case was put on hold February 25th 2022 - Case was put on hold March 7th 2022 - Case was put on hold March 17th 2022 - Case was put on hold I had phoned ebay and was told that March 17th would be the last time this case would be put on hold and a resolution would be made. March 17th came and nothing, no new news regarding this INR case, case was again put on hold until March 27th! I called ebay again and spoke to Charlene who said she had made a resolution regarding my case, she said it was in my favor and I would receive my PayPal refund within 24 - 72 hours as well as receive a confirmation email. It has been almost 72 hours and I have not received a confirmation email regarding my refund. I called again yesterday and again they said I will receive my refund within 24 - 72 hours with an email stating so. I have never had an ebay case go on this long which is why I am posting this for any advice. Hopefully my refund arrives as ebay has told me. This purchase was made 132 days ago! This is getting rediculous. Is this how ebay is treating refund cases now? Any suggestions welcome.

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Item not received case keeps getting put on hold | Buying | eBay Canada EN