Just beware of GLACIALLY-slow deliveries from Ebay U.S.
Summary: shallow_karl shared their frustration with the slow delivery times of items purchased from eBay U.S., stating they often face long delays, while items from other international sellers, including China, arrive faster. mrdutch1001 argued that comparing eBay and Amazon is not viable due to their different shipping methods. john_koenig99 and others supported the criticism, noting that eBay's "global shipping" program contributes to the delays. sarahsales88 and others indicated similar experiences and supported that improvements are needed for the shipping process. Participants discussed alternative shipping options and past experiences with prolonged delivery times, stressing the need for eBay to improve their shipping efficiency.
When I order something from Amazon, my delivery time if the item is in-stock and local is about 10 hours. An order fulfilled from the U.S. takes maybe 2-3 days, sometimes only 1 day.
Ebay, thanks to their indescribable "global shipping" program has the shipping speed of an old wagon train out of 1800s. I ordered something from Iowa to Toronto. It's been 9 days and it hasn't crossed the border. Even with the Canada Post strike putting pressure on CANADIAN arms of UPS and FEDEX, there is no reason for this. I now get stuff out of CHINA faster than Ebay U.S.!!!!
kh-vince
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
bonecrusher86
·1 year agoIt is brutal. As a buyer, I used to make eBay my first stop for purchases. Now I only buy here when I can't get what I'm looking for anywhere else. It's the store of last resort. And that is because of these unconscionably slow shipments. I had a purchase delivered from Western New York to Southern Ontario take five weeks. I could have driven the round trip three times in an average work day. Five weeks is what it should take to deliver surface mail from Europe or South America, not an expedited service from Cheektowaga.
I am primarily a seller, have been for 26 years, but slowly coming to the realization why sales have incrementally dropped off. Buyers/customers expect better timely service, especially when there are alternate options available. Ebay's reputation is taking big hits, and we're all suffering for it.
marwo507547
·1 year agoAnd that is the funny thing about ordering from the US through ebay it takes forever to get your package. I've ordered from China, Japan, the UK, Europe even the Middle East and it generally comes faster than packages from the US - which is quite funny.
flipistics
·1 year agoI had an Amazon Canada order with a guaranteed delivery date of December 2nd that finally arrived today, December 11th. It shipped on time (no, not with Canada Post), it just took them forever to actually deliver it.
I currently have an order (not eBay) from the States that's being sent to a place across the border for me to go across and pick it up. It was moving normally and was supposed to arrive yesterday at the latest, and the delivery date has now been changed to nothing. Apparently they don't even know when it will start moving again.
This time of year just sucks in general for that kind of thing. The eBay international program does need to be improved for Canadians though.
flipistics
·1 year ago@shallow_karl By the way, if you're in Toronto you should look into using Shippsy. It will likely save you money and be much faster.
john_koenig99
·1 year agoThe strike does not help but those times haven't improved at all, thanks to the infamous global shipping program.
Before the strike, orders from the US used to take an average of 2 to 3 weeks to get to me, in the GTA, even from nearby places like Ohio or Pennsylvania. Orders from Morocco or Europe took 2 weeks or less. Go figure.
femmefan1946
·1 year ago@john_koenig99
thanks to the infamous global shipping program.
The GSP does not exist in the USA anymore and has not for, I think, three years.
It was replaced by the eBay International Shipping.
The important thing to know about both is that they are SELLER PROTECTION programs designed to encourage xenophobic and paranoid US (and UK) sellers to ship outside their borders.
Many US sellers will not ship to Alaska or Puerto Rico. And of course everyone knows that Hawai'i is a small town in Kenya. They can also block sales to military (APO ) addresses.
So the programs were never designed to make non-US/UK buyers happy.
They allow Sellers to ship to a central Hub where their responsibility for delivery ends.
They mean Sellers don't have to spend 15 seconds filling out customs forms.
There are benefits over Claims.
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348
In theory, buyers get lower shipping costs, since many parcels are shipped together rather than being handled separately. This seems possible, but it hard to prove.
marnotom!
·1 year agoAccording to the listing page information, the birding scope that caused you so much grief when you first tried listing it could take 4-6 weeks to ship from your location to me on Vancouver Island.
I realize this is partly due to a quirk in listing Canadian-based items on the .com site, but still. . .
sarahsales88
·1 year agoHi, your neighbour in Canada agrees ... the States' "global shipping" program needs a tune-up. An elimination would be better.
But, then there is a "CANADA POST STRIKE"... Happy to close the store for the great escape into a world of real relationships with loved ones who have been neglected whilst wasting time keeping up with constant changes through the years. Merry Christmas. 🎄❤️
shallow_karl
OP1 year agoOh, it's more awful that that. I asked the shipper to use UPS, given the Canpost strike. He probably did. But it went to Ebay's distribution centre. That took 9 days. Then, it's fobbed off once in Canada to a company with a terrible reputation, formerly called Intelicom, now outside Quebec called, "Dragonfly" which has NO drop off locations! The choice is, they deliver it, you better be home in their 12 HOUR delivery window or tough luck. So after 15 days I get the message, "your package is out for delivery today!" Then, "delivery this afternoon," then at 5:30pm, "Sorry, a delay! We don't know what it will be there." But, they still technically have till 10pm. Otherwise, it'll be tomorrow, another day BURNED up or I have the chance to let them leave it on a porch!! Please, STEAL the package!!!
femmefan1946
·1 year agoThe choice is, they deliver it, you better be home in their 12 HOUR delivery window or tough luck.
I hate saying nice things about Intelcom/Dragonfly, but that is not true.
At least for the gig working subcontractor who delivered a book yesterday.
The package was safely left on my front porch,easily seen by anyone on the porch, but hard to spot from the street (our house is set back about 30 feet from a road with heavy foot and car traffic.)
However apparently "Intelcom" not only contracts its carriers, but also the companies it hires to complete its deliveries (according to the Globe and Mail) so your local variety may differ.
reallynicestamps
·1 year agoAZ has a warehouse and processing plant about half an hour from my house. I was driving back from Sidney -by-the-Sea last summer and counted nine AZ trucks headed into Victoria between two traffic lights.
The $65million plant was built in 2022.
Canada Post has a processing plant in Richmond BC. Any mail from Victoria -to Victoria- goes by ferry across the Salish Sea is sorted and returns by ferry the next day.
For full disclosure, Vancouver Island has a population of one million .
The much larger Winnipeg plant cost Canada Post $100 million to build in 2010. That was one of the few years that CPO lost money.
The Prairie provinces which are served by the Winnipeg plant have a current population of about 6, 737,000.
https://www.nytimes.com/2002/01/23/business/technology-a-surprise-from-amazon-its-first-profit.html
mrdutch1001
·1 year agoPlease,please DO NOT compare eBay to Amazon>they are two entirely different entities and their shipping methods are TOTALLY different!
BTW, from whatever selling site and from whatever country you purchase is YOUR choice.
also, this subject/this topic is as old as a glacier!
john_koenig99
·1 year agoAs a buyer, one is allowed to compare. What matters is how much is it, and how long is going to take to arrive. Period.
Yes, their shipping methods ar different: one sucks, the other not so much.
mrdutch1001
·1 year agoNo matter... there is still absolutely NO viable comparison between eBay and Amazon when they use totally different shipping methods >you are comparing apples to oranges and tain't gonna work nohow...
Amazon is Amazon, eBay and eIS are so different in their structure that it is illogical to try to create them as being comparable...but since you refuse to see reality I am done with discussing this with folks who use illogical comparisons.