Need correct tracking code, Ascendia code doesn't work, eBay Intnat'l Shipping from US, held customs
Summary: sonometrics is experiencing difficulty tracking an item shipped from the US using eBay International Shipping. The shipment, indicated as held in customs in Toronto since October 19, has a tracking number with "Ascendia," which appears to be European, leading to confusion as it doesn't work on either Ascendia or USPS tracking systems. The concern is whether a Canadian tracking number is available so they can proceed with any necessary import duties payment. marnotom! suggests trying a tracking page for eBay's International Standard Shipping program, which may help even though the tracking number format is different. luca.gero expresses gratitude for this advice.
I've got something coming from the US, sent via "eBay International Shipping". It's a small item, it doesn't seem to have been sent using the global shipping thing. Shipping seems to be USPS.
Ebay tracking says it's "Held in Customs" in Toronto since Oct 19.
Tracking info says "Ascendia: EEUS00000nnnnCA". Yes, 5 zeros then 4 numbers. I'm not sure what Ascendia is. Seems to be european. I plug that tracking number into their website, I get "Item not found".
I try plugging that number into USPS tracking, it also says not found.
The item is about $110 USD. If they're waiting for me to pay GST for it on-line, that's fine, but I see no way to do that if I don't have a legit tracking code.
Any ideas what's going on here? Is there a way to get a CanadaPost tracking number for this? Or at least figure out how ebay is able to show me a dozen tracking lines using a tracking number that does nothing for me?
marnotom!
·3 years agohttps://parcelsapp.com/en/carriers/easyship
luca.gero
·2 years agoThank you so much