Seller reneged and cancelled my winning bid/order | Buying

jcldc2007 · 2019-06-17T02:05:53.081000Z

I just had a negative experience using eBay where I won a bid and I paid the seller promptly for my order, and he then turns around and emails me that my winning bid was too low (there was no reserve price placed by the seller). He stated unless I added another $XXX he would not ship me my order but would refund me my money. When I said no, he refunded me the cash and then instantly reposted the item on eBay. In my view, such a policy should not be acceptable. If the seller reneged on an order, the individual should be financially penalised for doing so (an amount proportional to the value of the item sold) and the funds should be given to the counterparty as compensation (only after proper arbitration). Likewise, such a policy should be in place if a buyer reneged on their obligation if they don't pay for the item that s/he had purchased. By permitting people to get away with such an unprofessional and unacceptable practice tarnishes eBay's credibility and it puts a sour taste in one's mouth. I am genuinely thinking twice about buying anything else from eBay because of my experience today. It's genuinely not worth the headache. I have just filed a complaint with eBay about this matter, and I hope they indeed take against the seller as promised. It's totally not acceptable out of principle and outright fairness. I hope eBay's customer service (and others) reads this post and does something about such a negative practice since they will lose credibility from people like me.

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Seller reneged and cancelled my winning bid/order | Buying | eBay Canada EN