Specifying USPS - Actual Shipping DHL (E-Commerce?) | Buying

lotzofuniquegoodies · 2020-03-04T20:59:26.039000Z

Regarding the question in the discussion selecting USPS shipping but in turn a seller switching to DHL. See discussion from dot com attached. The post references something called DHL Intergalactic Mail. They also have an E-Commerce shipping service. https://community.ebay.com/t5/Buying/DHL-Shipping/m-p/30663622 https://www.logistics.dhl/us-en/home/our-divisions/ecommerce/customer-service/consumer-faq.html The only reason I became aware of a different DHL program was I recently made a purchase, outside of eBay that uses a service called DHL E-Commerce. In trying to find out if customs duties and processing were involved (90 USD shipment) was able to eventually find out that none was applied in this case. I very likely got lucky. Everyone else may not be. The tracking gets it to a hub where it gets processed and then forward to Canadapost where no new tracking is updated. Just how it is. The package suddenly arrived in my Community mail box 5 or 6 days later. In re-checking the tracking it ended at the DHL hub. For some, tracking is critical in cases where they would prefer to be home if something does get delivered to their front porch and mysteriously walks away. For an eBay seller that is changing to the DHL service after the fact, it is a little bit of a bait and switch. Especially if there ends up being customs clearing charges & taxes when possibly there might not be with USPS direct. This is why it is super critical that eBay sellers SHOULD be mandated to use the ACTUAL shipping service instead of generic terms like Standard or International Priority Shipping. Buyers NEED to know in advance how their parcel is being shipped BEFORE its shipped. They shouldn't have to guess or be shocked by surprise fees. -Lotz

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Specifying USPS - Actual Shipping DHL (E-Commerce?) | Buying | eBay Canada EN