Where do I find the CBSA import receipt number for my ebay order?
I recently purchased a commercial good from ebay that was shipped from the USA to me in Canada.
I wanted to fill out the import duties form from CBSA for a refund and needed the import receipt number.
Where can I find this?
I never got any attached documentation with my order, it just came in a USPS box.
6 comments
pjcdn2005
·1 year agoIt's not clear why you want a refund for the duty or when you paid fir them. Was the purchase sent through ebays international shipping program or did the seller send the package directly to you? Did you pay the import duties at the time you paid for the purchase or when you picked up the item?
Have you returned the item and that is why you want the import fees returned?
vo1328
OP1 year agoI'm returning the item so I wanted to get a refund for the duties I paid. I paid for the import duties at the time of purchase.
The product was sent through ebay interntational shipping.
lotzofuniquegoodies
·1 year ago@pjcdn2005
@vo1328
As per @marnotom! eIS purchased do not qualify as B2B. This is extremely unfortunate and or annoying. Many many many purchased items on eBay ARE for business purposes. Tax would be claimable in those situations if an item arrived with standard channels. Made more difficult if buyer has to return on their own dime. In principle it is bad business practice to NOT include a receipt for these charges when they ARE applied.
As for returns, having that information on any customs paperwork streamlines the process. Proves proof of original entry for customs and gets processed much quicker and back to supplier. How, with a previous company I worked for we did not pay customs processing on sample goods being returned.
From google search:
eBay is a consumer-to-consumer (C2C) and business-to-consumer (B2C) online marketplace
marnotom!
·1 year agoIf I'm understanding your post correctly, you made a B2B purchase for an item that was handled by eBay International Shipping (eIS) and you paid taxes for the item at Checkout.
Unfortunately, eIS does not support commercial sales. This is noted in the "Eligibility" section of the eIS buyer terms and conditions linked on the listing page.
Items forwarded through eIS are considered "casual imports" and play by a different set of rules.
vo1328
OP1 year agoI did not make a B2B purchase.
I purchased a non-commercial product from a seller (not-intended for re-sale).
I simply wanted to get a refund on the duties I paid at the time of purchase since I'm returning the product to the seller, nothing to do with taxes.
The product was sent through ebay interntational shipping.
marnotom!
·1 year ago@vo1328, my understanding is that if you return the item through the eBay process, you should see your taxes returned along with everything else you paid at Checkout, just as with a purchase from a Canadian seller. If that doesn’t happen, a chat with customer service should sort that out.
If you are returning the item because of damage in transit or it is not as described, you should be going through eBay's Money Back Guarantee process.
Items that were forwarded through eBay International Shipping generally get returned to the hub in Illinois, not the seller.