Locked
Discussion interactions are currently paused.
why is my order is always going to kentuky, erlanger?
Summary: 89kobebryan expresses frustration regarding their orders being routed through Erlanger, Kentucky, causing delays despite paying for express international shipping. reallynicestamps explains that this is due to the Global Shipping Program's hub and spoke delivery system, which sends parcels to Erlanger before routing them worldwide. This method is efficient despite seeming counter-intuitive. howiebird64 shares similar dissatisfaction with eBay's policies, including taxes on used items and cumbersome login processes. mrdutch1001 advises that buyers can avoid sellers using the Global Shipping Program and clarifies that tax laws apply to various online marketplaces. reallynicestamps adds that Facebook Marketplace will soon introduce fees for certain listings. Finally, kh-leslie closes the thread due to its age, inviting new discussions if needed.
Why my order is always sending to Erlanger, Kentucky. why not directly going to my address that kind of idea is causing delay of consumer item. that is another stop over and pending of consumer item. what are the benefit of that kind of idea. we are paying shipping costs that saying xpress shipping internationally. well if mostly item going to Kentucky first how many consumer or buyer item internationally are stuck on that process, employee breaks, off duty and no available to process this item that sit in that place for how many hour, days, or a week instead of directly going to the buyer address account so everybody happy.
kh-leslie
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
reallynicestamps
·6 years agoYour seller istaking advantage of t he Seller Protection offered by the Global Shipping Program.
You pay import fees to the program, which uses them to pay Canadian duty, sales taxes and a ~$5 service fee, all before the seller even ships.
All GSP parcels go to Erlanger, which is fairly central.
They then are re-routed to the 100 -odd countries serviced by the program.
This is called a spoke and hub delivery system and is used by many transportation companies including airlines, Canada Post, USPS, and famously FedEx.
FedEx's system is well described in the first few minutes of the movie "Castaway".
I live on Vancouver Island. When I drop an item into my nearest postbox, it is taken to Richmond on the mainland by ferry, and then with hundreds of other shipments is sent off to its destination.
One planeload to Missisauga/Toronto, another to Chicago for NorthEastern USA, another back to Vancouver Island where it ends up with a carrier who delivers it to City Hall a 20 minute walk from my house (I'm a slow walker.)
When members post tracking information from GSP it is interesting that once you remove the repetition, the tracking will show a day or so getting to KY, then a few hours in the plant where it passes customs (don't panic, this is also true of many US customs brokers. There is no need for the customs broker to actually be in Canada), then nothing for a day or so, then acceptance by Canada Post and the usual five to ten days for delivery within Canada.
Hub and spoke delivery is counter-intuitive until you realize how many parcels are passing through any given hub in an hour. Getting them all on the same truck or plane is much more efficient than sending each one on its own truck.
howiebird64
·3 years agoI am getting very **bleep** off with eBay these days.
I watch my items go on vacation all over the States and wind up sitting at Erlanger for days/weeks before continuing onward. If I'm paying for this, please give the buyer an option to opt out!!!! I'd rather have my item!
eBay has made shopping on their site a complete pain in the a__.
Even logging on now requires proving I am a human by making me jump through their BS puzzles several times before logging me in.
The also implement taxes on used items sold by average people who do not have a business but are just getting rid of things they own. Kijiji doesn't do that, Marketplace doesn't do that!
This is likely one of the last times I buy off eBay after being a member for near 20 years.
It's just gotten too much and I won't jump through their hoops.
Sadly, the only place you can buy from without eBay BS is from China. How sad is that?
mrdutch1001
·3 years agoYou have responded to a thread from 2019, sometimes it's best to start your own thread to address a current problem/issue.
Buyers have a choice= they do not have to purchase from sellers who use the Global shipping system...Although I rarely purchase anything from the USA anymore=if I can find said item here in Canada even if I have to pay more $ for an item, I take that route=I will not purchase anything from a seller who uses the Global shipping system...and no China is not the only place to purchase items= I never want or need an item so badly that I would order/purchase from China!
and if you think the taxation only applies to eBay you are so very wrong. This also applies to many other online selling sites= it is law=eBay is required by law to collect the taxes.
Kijiji & FB Marketplace are intended for local buying & selling and here in Canada are not set up with payment systems, shipping systems,etc the same as eBay or Amazon,etc. so are not currently required to collect taxes the same as marketplace facillitators such as eBay,Etsy,Amazon,etc., but that does not mean changes to Kijiji & FB Marketplace are not going to happen at some point in the future ...
reallynicestamps
·3 years agoFB Marketplace seems to have announced that Free Listings will end in June 2023.
They have been charging when items are shipped for over a year.
https://www.businessinsider.com/guides/tech/does-facebook-marketplace-charge-fees
https://www.facebook.com/business/help/223030991929920?id=533228987210412