Has anyone else not recieved their weekly payment for June 23/26?
Summary: edubb101 initially reported an issue with not receiving a weekly payment as expected, with the payment summary showing no upcoming payouts. After contacting customer service, the problem was identified as missing Tax ID information, and once updated, they were able to manually request a payout. hansatrade also experienced a similar issue with a red banner and delay, but later received their payment, confirmed as a glitch by customer service. reallynicestamps mentioned receiving emails for their accounts and experiencing usual transfers without issues. Overall, it seems the issue was resolved once account information was updated or clarified with customer service.
Hello,
Normally my payments are issued weekly on every Tuesday. Today I have yet to receive a notification or email as such. When I go to my payment summary it still shows my available funds + funds in processing. The request funds tab is faded out and it also indicates that I do not have any upcoming payouts even though I have funds processing which would fall into next weeks schedule.
On the ebay.com board it appears to be a mixture of people who have and have not recieved their payments today. There is one user who has the exact same situation as mine with the "no upcoming payments" being shown under the payment schedule.
To be clear I have both available funds which are completed and funds in processing. The available funds should be issued today but not as of yet. No email notice either.
Anyone else having this issue?
reallynicestamps
·3 months agoGot emails for all my accounts today. Transferred as usual apparently.
hansatrade
·3 months agoThe same problem here. Got a weird red banner. The banner is gone, but still didn't get the payment. I operate the account since 2001 and it never happened until now.
reallynicestamps
·3 months agoGoing only by feedback, you seem to have moved to being an occasional seller, and perhaps your payments are being Held for that reason?
But one of my accounts is just as slow and I haven't seen that problem when I do get a sale.
hansatrade
·3 months agoThis happened to my main account (created in 2001 with tens of thousands of sales, with 2.500 items listed today). I got finally my payment later that day. The CSR confirmed this was a glitch.
edubb101
OP3 months agoSpoke with a CSR who advised it was because they did not have my Tax ID number. In fairness I had been holding off for a while. Once I updated that field I was able to manually request a payout today with my next scheduled one to follow on Tuesday June 30/26 as per my settings....And that red banner is finally gone lol