Payments on Hold til item delivered.

Hi I am a 21-year member and they have put a hold on payments til after the items have been delivered. I contacted customer service and they said that it is new policy and the same for all members - new or old? Is this correct? Thanks in advance for your information.

peakxv

1106 View listings

Posted 4 years ago·Last reply 3 years ago

3 comments

reallynicestamps

·3 years ago

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ZOMBIE THREAD FROM NOVEMBER 2021

The problem with zombie threads is that the information may be out of date or no longer accurate.

And often the information asked for in the add on question has been answered in the Zombie Thread.

Do you have a Managed Payments account set up for eBay to transfer your payment to your chequing account?

You will need a chequing account in a Canadian bank. Many members choose to set up a new account with an online/low fee bank, unattached to any other household account.

In addition you will need secondary proof of identity. I used my passpost. DH used his driving license.

Part of the confirmation of identity process has been to control the hijacking of unused or abandoned long-term accounts with good but ancient feedback.

meridian72

·3 years ago

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Yes my bank account is confirmed with deposits and withdrawals made by eBay. I just don't understand what the purpose is of holding my funds seeing as how the item is confirmed as received and positive feedback has been give by the buyer.

meridian72

·3 years ago

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I have been a member since 2000. I have just sold an item after a long selling pause. Although I understand the payment hold process is to ensure safe transactions, I am appalled that my funds continue to be on hold despite confirmation that my item was delivered to the buyer via tracking number, as well as the buyers positive feedback I received.
eBay had definitely dropped in my esteem and holding my funds hostage has motivated me NOT list in the future!