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Discussions
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Selling

Created May 5, 2026

27 members

3537 discussions

Selling
                                   
  • Discussion
    bayoaksales

    bayoaksales

    21View listings
    WOOSH Shipping

    Has anyone heard of this new shipping company called WOOSH that offers $10 Xpresspost shipping for all parcels under 5kg through Canada post?

    3 weeks agolast reply 7 hours ago
    79
             
  • Discussion
    katoro-4

    katoro-4

    14View listings
    What Shipping Policies Have You Chosen

    Please share your policies for shipping in Canada and USA for item under 250g and over 250 grams. I'm not too sure what to select when there are so many options. For example, do you choose Canada Post Regular, Calculated, Expedited...? Which ones do not eat up all of your profits? Thanks all

    2 weeks agolast reply 10 hours ago
    7
             
  • Discussion
    cottagewoman-ca

    cottagewoman-ca

    294View listings
    eIS delivery failures - rate too high

    Using my own shipping pre and post end of de minimis for 9 years, and over 10,000 packages successfully delivered, not one lost. Sure some have had very long trips with heaps of stress associated, but eventually all were delivered. Since starting with eIS, four have been completely lost: three to the US, one to Europe. All via Ascendia from the hub. I don't have numbers to estimate a percentage but from the top of my head the number of shipments is at 100 or less. That's a minimum of 4%. I've kept all the sales revenue of course - however those are customers that will most likely never buy items through eIS again.

    4 days agolast reply 11 hours ago
    14
             
  • Discussion
    goldhawkickz13

    goldhawkickz13

    2362View listings
    Ebay decline appeal blame on me not responding/they instructed me to not!

    Got this buyer refused 1st delivery attempt not wanting to pay tariffs. Without procession of the parcel at that point Opened a item not as described case Clearly stating he is doing this to avoid paying tariffs. I called ebay the next two days. At least 3 reps told me to ignore the request, wait until tbe 3rd day to ask ebay to step in because obviously he was making a false claim. On 2nd day the buyer paid the tariffs , item delivered. Not a single word from him. I noticed the delivery. Call ebay again. Talk to multiple reps with them reconfirm the do not respond instruction to me. On 3rd day during midnight. Case automatically rule in buyer favor. I call in to seek help. Rep told me they are on it. 4 hours later i found out no appeal was filed. Did it myself. Few hours after. Appeal declined. Final. Reason? I never responded. That is not remotely fair isnt it? I follow what ebay told me to do an is being blame and penalize of it. Some one from ebay management needs to see this. I have another buyer with similar situation Following this with reps also tell me to do the ignore don't respond. I dont want to get screw back to back.

    2 days agolast reply yesterday at 11:38 PM
    13
             
  • Question
    • SellingChevronRightIcon
                     
    New eIS Program for Canadian Sellers - Opt in or Opt out

    Watch your eBay emails for the following. Mine arrived overnight. Personally not ready to test something this far in advance.   You may be enrolled in eBay International Shipping starting in October Dear Seller,   Starting in October 2025, eligible listings on   eBay.ca   and   CAFR.eBay.ca   may be automatically enrolled in the eBay International Shipping program. Sellers will receive a notification when they are fully enrolled. Enrollment in eBay International Shipping does not replace any existing policies you have in place for particular markets. Buyers in those markets will be able to choose from your existing shipping policy and eBay International Shipping. If you would like to opt out of the program before it launches, you can do so  here . If you would like to opt out of the program after you have been enrolled, or edit your country exclusions, you can do so through the Shipping Preferences page on My eBay.   https://www.ebay.ca/srv/survey/a/eis-optout   Your mission, if you wish to accept it is to confirm this can or will work for you!!!     As a side, I recently spotted a discussion post from a US seller having issues with eIS and their business policies being in conflict. This could potenially be a major problem if this is the case. 

    lotzofuniquegoodies
    lotzofuniquegoodies
    Posted 1 year ago • Last reply yesterday at 6:45 PM
    60
             
  • Discussion
    visual-sound

    visual-sound

    1379View listings
    Another seller feature gone!

    Once again, EBay takes another step back on features for sellers. Now on your Orders page it only shows the total number of orders and the running sales total has dissappeared. Just like the Advanced Search that used to let you search your items by a price range, another feature that I used alot is gone. Yeah, yeah, Ebay reports. Having the sales totals for 90 days, this month, last month, this year, last year allowed you to quickly track and compare your $ sales totals with a couple of clicks. Maybe removing that is the point. Some sellers are having a hard time based on their product categories. Lots have left altogether. EBay, if you're listening or even care, THIS is a FAIL.

    3 days agolast reply yesterday at 5:02 PM
    11
             
  • Discussion
    lud-4367

    lud-4367

    0View listings
    Feature Request: Fix Domestic Rate Tables by enforcing Canada Post's 2nd-digit FSA rural rule

    I'm posting about this again to clarify how eBay handles domestic shipping rates for Canada, and this time I've got a bit of help from AI to lay out the technical breakdown clearly. Feature Request / System Improvement Suggestion Currently, eBay’s Domestic Rate Tables allow sellers to set separate shipping surcharges for Urban vs. Rural regions within Canadian provinces. However, in practice, the rate table system fails to apply the designated rural rate to rural orders in provinces like Ontario, defaulting instead to the lower urban flat rate. The Problem: Canada Post determines rural vs. urban service routes using a simple, explicit rule in the postal code’s Forward Sortation Area (FSA): 2nd character is 0 = Rural Area (e.g., N0B , K0H , L0J ) 2nd character is 1–9 = Urban Area (e.g., N6A , M5V , K1P ) Because eBay's rate tables currently do not check the 2nd digit of Canadian postal codes, rural buyers are undercharged, leaving sellers to absorb unexpected shipping cost spikes when using flat-rate setups. Suggested Solution: Please update the Domestic Rate Table logic for Canada Post so that any postal code with a 0 as the second character automatically triggers the designated Rural rate table tier. Implementing this simple postal code check would fix the rate table functionality, protect Canadian sellers from unexpected shipping losses, and make flat-rate shipping far more reliable across all provinces. # In programming, index [1] refers to the 2nd character: if buyer_country == "CA" and postal_code[1] == '0': apply_rate_table_tier("RURAL") else: apply_rate_table_tier("URBAN") P.S. I know calculated shipping exists, but as a casual seller, I package items as they sell. Every item is unique and nothing is packed in advance, so the final package size and weight depend on how it's actually boxed up. Because of this, I use flat-rate shipping based on estimated dimensions, and it has been working well except for rural areas. EDIT: Here's my original post on this issue for reference. Shipping rate table doesn't apply to Rural Ontario | Selling | eBay Canada EN

    1 week agolast reply yesterday at 4:06 PM
    11
             
  • Discussion
    lotzofuniquegoodies

    lotzofuniquegoodies

    2620View listings
    Suggestion for Canadian Sellers using eIS

    Canada Technical Issues and Suggestion Forum @devon@ebay Would it be possible to give Canadian sellers the option to opt out of eIS on the listing page on a case by case basis please? Versus having eIS be the default method when we don't know which items qualify for the program. This should be easy to address/rectify in programming. If anyone else feels this will work for them please add your John or Judy Hancock to this post so we can get a consensus. We also NEED CP eBay Labels discounted options turned OFF for sellers wishing to use direct US shipping. Defeats its purpose when buyers can choose a discounted service that sellers are UNABLE to utilize...since August 2025.

    6 days agolast reply yesterday at 4:05 PM
    12
             
  • Discussion
    brieonline

    brieonline

    518View listings
    EBAY CHARGING TAX ON NON-TAXABLE ITEMS -CANADA-

    It's frustrating- I buy and sell a lot of coins from the US and globally.  I understand the logic of eBay collecting GST/HST- because the government is losing money.  The issue is they don't understand Canadian tax/duty laws.  There is no tax/duty on silver/gold coins, with some exceptions.  Now - what happens is you call them- after you pay for the item- or even before you pay, they encourage you to pay- and you will be refunded the taxes.  They say the 'tax department' is swamped, so that it may take a day or two.  I've been waiting for almost THREE months, and not a dime has been refunded.   I call them- and I get the run-around- again- and am told that the issue would be marked 'high priority' and thanks for the call- then nothing.  I can't be the only one this happens to.  It's particularly sad for those who are just getting into coin collecting and don't know they are overcharged- and those who want me to do something.  All I can do is refer them to eBay for the run-around.   So eBay- question- what are you doing with all the extra revenue you are receiving- that isn't going to Revenue Canada?

    3 years agolast reply yesterday at 3:00 PM
    26
             
  • Discussion
    flipistics

    flipistics

    479View listings
    Canada Post Fuel Surcharge Discount

    Starting tomorrow (October 5th), Canada Post is applying a 15% discount on the fuel surcharge for most domestic services, which will remain in effect until January 3rd. The new domestic rate for next week will be 42.9% instead of 50.5%. If you have labels to print off this weekend, you may want to wait until Monday morning to do so.

    Oct 4, 2026 at 7:38 PM
    0
             
  • Discussion
    macd9310

    macd9310

    1View listings
    Phone Number For ebay, please.

    Can someone give me a telephone number? The chat device doesn't even refer to my questions; it just continues to repeat the same useless information.

    1 week agolast reply Oct 4, 2026 at 6:08 PM
    4
             
  • Discussion
    rdemaree

    rdemaree

    789View listings
    Ebay vs Etsy vs Amazon

    Hello all. Ever since international trade relations have went haywire last year and ebay has made unfavorable changes for non-usa sellers I have been scrambling to recoup my business. For starters- I mostly sell handmade art supplies (paint, pigments etc) At one point last year I almost had a deal with a physical storefront here in Canada to carry my products but they backed out at the last minute. I tried reaching out to other physical storefronts and they either didnt reply or said they werent currently interested. I have axed the plan to expand with physical storefronts for the time being. Too much hassle and too much flaking. I am going to focus on expanding with online marketplaces similar to ebay and expanding my product lineup as much as possible to reach as diverse an array of customers as I can because those options are more straightforward and certain than trying to get into a storefront. I started selling my handmade products and some vintage art supplies here on ebay in 2017 casually and then did it full time starting in late 2019. I have dabbled with the idea of selling on Etsy a few times as well but hadnt streamlined my production or inventory management processes to a point where I could comfortably manage 2 shops yet. Recently I made the jump to expand to Etsy and give it a serious go this time and I am finding out that the layout and overall way the site runs is almost identical to Ebay (just a smaller customer base and slightly different type of customer). So far it has been a success! I have only been on Etsy for a month but I have sold more on Etsy than I have on Ebay in that timeframe. I intitially chose Ebay in 2017 because its the site I am most familiar with, as ive used it in some form or another since the early 2000's for trading cards and also it has a much larger customer base and even more customers for vintage art supplies than etsy (imo) Etsy might win on handmade but I think ebay wins on vintage stuff. I have gotten to the point where I dont sell as much vintage stuff anymore due to tariffs (most of my vintage art supplies I flip come from Europe) and also CPSC and other irritants on compliance etc. I am slowly phasing out vintage and plan on making it a very small part of my operation and will almost entirely focus on handmade going forward. In addition to Ebay and Etsy I am considering trying out Amazon handmade for a select handful of my higher priced items. I am curious, does anyone here have any experience with selling on Amazon? worth it? I want to give my ecommerce business the best chance of growth and stability and ive come to find expanding my product line and the marketplaces where I sell is the best and most stable way to achieve this goal. I will very likely prioritize Etsy, have Ebay as my secondary market, and maybe Amazon as a 3rd extra market for select items. Let me know if anyone out there has tried similar things.

    2 days agolast reply 2 days ago
    4
             
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