Address not found Your message wasn't delivered to customerhelp_ca@ebay.com bcz the address notexist
Your message wasn't delivered to customerhelp_ca@ebay.com because the address couldn't be found, or is unable to receive mail. i can’t replay ebay email getting this error what’s the solution? customer support don’t know the solution keep saying i can replay email. Whats the solution ?
3 comments
reallynicestamps
·1 year agoI think I posted the wrong bit of boilerplate
This makes more sense,
The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://www.facebook.com/ebay— Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.
The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
pjcdn2005
·1 year agoIf this was an address on an email sent from eBay, it is probably an address that does not accept email. They don't usually communicate back and forth by email. You can try contacting them through the help and contact link at the top of most pages.
Or, if you tell us what you need to ask ebay about, someone here may be able to help you so that you do not have to contact them.
reallynicestamps
·1 year agoWhen a shipment is Undeliverable, eBay does not require the seller to refund anything.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210#specialcoverage-inr
You can use Messages to explain the problem to the buyer and ask them to correct the address they gave.
Although the customer cannot win a Not Received claim, they can still make a credit card chargeback, so get in touch with the customer and keep them sweet.