Advice on Refunds with Proof of Arrival | Selling

thenewswapshop · 2024-04-05T20:10:19.175000Z

Hi, This is a long shot but I am just curious about any advice. I refunded a buyer (highly rated, clearly active) in March, and long story short I received proof of arrival of the item from a third party after I refunded the buyer. I also evidently provided the refund without having the buyer submit a claim (that is what I was told by an eBay help rep). My mistake and I was told there is nothing that can be done. That being said, I do have proof of arrival and a message from the buyer claiming he would refund me the price through etransfer but he appears to have ghosted me since. I figure this is hopeless but I was just curious if there was any other option available. It is a shot in the dark, but I figured I would reach out before giving up.

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Advice on Refunds with Proof of Arrival | Selling | eBay Canada EN