I am upset to no end, my 2nd defect in under a year. Ebay says I cancelled a sale because I was out of stock when I didn't. I fully refunded the customer after making the sale when the item did not arrive at it's destination. I tried to locate in the details the reason for my refund before I call Ebay, everything but the reason for the refund is available.How can I locate this information?

@needsmorerobots Look for the message from eBay about the refund, either the "hang tight" or "your refund" one, in that message there is a link to the "refund details" click on that and you will be able to find the reason you used (not any additional comments). You might have to expand the section at the top.

Another Seller Defect - Need Advice | Selling

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Another Seller Defect - Need Advice | Selling | eBay Canada EN