Selling on .com and used the GSP for years flawlessly. Now as they are switching to the new eBay international shipping platform, all of my policies have been switched to no international shipping (which is how the new system works) but I'm not yet enrolled - no invite email sent, I checked with CS on twitter and they said to wait it would happen. Just wondering if anybody else has been enrolled? Thanks!
Well, low and behold, today I come to see that, against all common sense, policies, etc - I am now enrolled in the eBay International Shipping program! I had written to the international team asking how policy would be implemented, etc, and they never wrote back. Much to my surprise, believe you me! Just hope it won't now cause issues that other US sellers are reporting with items on their stores being visible, etc, since this doesn't seem to have been the smoothest rollout - but when is that the case with new eBay tech? Anyways- maybe as a Canadian seller on .com you need to ask? If anybody else tries it, please post to this thread and notify me!
Not really, you have an old account (2001) that would have originally registered on .com. Your Items are listed on .com and your items are located in the US so you are eligible.
Sorry for late reply. I'm actually happy to have eIS now - received 3 orders in it in the last few weeks and went smooth no issues.
I block Canada because my sales were less than 5% listing on .com, and with all the fluctuations in CP pricing going on the hassle of updating all shipping policies to the most expensive rate to cover my butt isn't worth it. No way I'm going to list on both .com and .ca to get calc shipping for CA, no time for that, managing sales on each side, etc.
As for France I'll put it back as active - had blocked it earlier before eIS, have to update a bunch of policies.
@cottagewoman, some of your listings have quirks. Your boomboxes, for example, have a heavy exclusion list that I suspect was added by eBay, but a few destinations such as Australia and Austria aren't excluded but also show no shipping rates.
Your listings are only visible on .com as Canada is blocked.
Well, they wouldn't be "only visible on .com" as there are other eBay sites where they'd be visible, such as eBay Australia. I suspect that @cottagewoman shipped by a different shipping method to Canada when she used the GSP but eIS doesn't make allowances for that.
France is also blocked, I notice, and the one listing I stumbled on doesn't make any mention of the United Kingdom for some reason.
I think I will not enroll. As of today, I charge 10 USD flat international rate for 100-250 g items. Sometimes it costs less (UK), sometimes more (NZ). Still much cheaper than most of US sellers offer.
I don't believe the GSP was intended for use by resident Canadian sellers listing on .com, but as there wasn't much in the way of terms and conditions for sellers to adhere to, some Canadian sellers ended up using it.
eIS has more in the way of terms and conditions for sellers, and it states in the "eligibility" section that the seller must be "U.S. domiciled" and their "items must be shipping from within the U.S." More info here:
As per the other member thread, I use a US shipping address and for returns. I asked the question specifically to Twitter CS if I would be able to use the program being registered in Canada with US addresses and they stated it wouldn't be an issue.
I've contacted the international department directly on . com, we'll see what they say.
My understanding is that there shouldn't be a "dead period" between when a seller is able to use the GSP and when eIS kicks in. Either there's a glitch in your transition, or else the CSR you chatted with on Twitter is unaware of the US residency requirement for the use of eIS.
Would someone using EIS provide a shipping price example? UK / 250 g, or similar. Thank you!
If you are talking abouit the EIS (eBay International Shipping) that is/has replaced GSP there is no "price list" because the international portion of the shipping is charged to the by by eBay the seller has no input whatsoever except for the portion within the US.
If you are talking about the EIS (eBay International Standard) then you can find a price list here:
You may wonder how eBay managed to create two different services (one DDP the other DDU) that have different rules, different requirements to qualify and different protections for buyers and sellers where both utilize the same acronym (EIS). Further confused because pages for the old GSP are still online as if the new EIS doesn't exists although it is the only one you can actually sign up for now.
Several answers come to mind and none of them are very complimentary to the creators.
It's possible that the original EIS (Standard) may not be around for long, the info pages for EIS (Shipping) indicate it will become a hybrid system (DDU/DDP) in the future.
For both of these services they really don't apply to Canadian sellers who maintain inventory in Canada. Maybe if you keep inventory in the US one could use them but for both there are better and cheaper options available.
I use freight forwarding (not chitchats) so in effect my inventory is US domestic. The big advantage of the eBay programs (well GSP when it was still in effect) was the fee savings. A first class USPS label runs 4-6 dollars on average, shipping to a US hub. Using any other service to ship internationally at minimum quadruples that cost as well as the fees. If I can't use one of their services selling on .com, that'll end my international sales. It wasn't that much anyway with GSP, I just liked having the option and getting those few sales.
Would someone using EIS provide a shipping price example? UK / 250 g, or similar. Thank you!
If you are talking abouit the EIS (eBay International Shipping) that is/has replaced GSP there is no "price list" because the international portion of the shipping is charged to the by by eBay the seller has no input whatsoever except for the portion within the US.
It takes a bit of virtual legwork and patience, @hansatrade, but if you're willing to go through listing pages and do a bit of math, you can get an idea. I went through some listings for an iPhone 7, which should have a shipping weight of around 500 grams, depending on packaging and how much other stuff is included. I found two listings with "free" US shipping where eBay International Shipping was used. One had a shipping rate of US$15.61 to the UK, while the other was US$16.36. (Their shipping rates to Canada were between US$11 and US$13, for what it's worth.) @recped is right, though. There's no way to find out this information from a selling page.
@recped wrote:
It's possible that the original EIS (Standard) may not be around for long, the info pages for EIS (Shipping) indicate it will become a hybrid system (DDU/DDP) in the future.
From what I've seen so far, the expectations set up by the info pages are at odds with what I'm seeing as a prospective buyer. I've seen listings where the new eIS is being used that caution that import charges will be charged upon delivery, listings where it's stated that import charges will be charged at checkout, and yesterday a listing where it stated that import charges will not be charged at delivery, with no note about them being charged at checkout. (The buyer's screengrab didn't show them as a line item on the confirmation page, either.)
marnotom!
·3 years agoHelp page still says this:
cottagewoman
OP3 years agoWell, low and behold, today I come to see that, against all common sense, policies, etc - I am now enrolled in the eBay International Shipping program! I had written to the international team asking how policy would be implemented, etc, and they never wrote back. Much to my surprise, believe you me! Just hope it won't now cause issues that other US sellers are reporting with items on their stores being visible, etc, since this doesn't seem to have been the smoothest rollout - but when is that the case with new eBay tech? Anyways- maybe as a Canadian seller on .com you need to ask? If anybody else tries it, please post to this thread and notify me!
recped
·3 years agoAgainst all common sense?
Not really, you have an old account (2001) that would have originally registered on .com. Your Items are listed on .com and your items are located in the US so you are eligible.
If you don't want to use EIS just opt-out!
I'm curious why you are Blocking Canada?
cottagewoman
OP3 years agoI block Canada because my sales were less than 5% listing on .com, and with all the fluctuations in CP pricing going on the hassle of updating all shipping policies to the most expensive rate to cover my butt isn't worth it. No way I'm going to list on both .com and .ca to get calc shipping for CA, no time for that, managing sales on each side, etc.
As for France I'll put it back as active - had blocked it earlier before eIS, have to update a bunch of policies.
marnotom!
·3 years ago@cottagewoman, some of your listings have quirks. Your boomboxes, for example, have a heavy exclusion list that I suspect was added by eBay, but a few destinations such as Australia and Austria aren't excluded but also show no shipping rates.
cottagewoman
OP3 years agopjcdn2005
·3 years agoYour listings are only visible on .com as Canada is blocked.
marnotom!
·3 years agoWell, they wouldn't be "only visible on .com" as there are other eBay sites where they'd be visible, such as eBay Australia. I suspect that @cottagewoman shipped by a different shipping method to Canada when she used the GSP but eIS doesn't make allowances for that.
France is also blocked, I notice, and the one listing I stumbled on doesn't make any mention of the United Kingdom for some reason.
pjcdn2005
·3 years agoI stand corrected, I should have said they are not visible on .ca.
marnotom!
·3 years agoHope I didn't come off as being snotty about it. I knew what you meant, but other people read the stuff we post, yanno?
hansatrade
·3 years agoI think I will not enroll. As of today, I charge 10 USD flat international rate for 100-250 g items. Sometimes it costs less (UK), sometimes more (NZ). Still much cheaper than most of US sellers offer.
marnotom!
·3 years agoI don't believe the GSP was intended for use by resident Canadian sellers listing on .com, but as there wasn't much in the way of terms and conditions for sellers to adhere to, some Canadian sellers ended up using it.
eIS has more in the way of terms and conditions for sellers, and it states in the "eligibility" section that the seller must be "U.S. domiciled" and their "items must be shipping from within the U.S." More info here:
https://pages.ebay.com/internationalshippingprogram/seller/terms/
For what it's worth, someone else in shoes similar to yours posted to another board a couple of days ago:
https://community.ebay.ca/t5/User-to-User-Help/Global-Shipping-Program-Canada/m-p/493124
cottagewoman
OP3 years agoI've contacted the international department directly on . com, we'll see what they say.
marnotom!
·3 years agoMy understanding is that there shouldn't be a "dead period" between when a seller is able to use the GSP and when eIS kicks in. Either there's a glitch in your transition, or else the CSR you chatted with on Twitter is unaware of the US residency requirement for the use of eIS.
Keep us posted, please, @cottagewoman.
cottagewoman
OP3 years agoThanks for that info. I'll see what response, if any I get from the team handling the program.
hansatrade
·3 years agoWould someone using EIS provide a shipping price example? UK / 250 g, or similar. Thank you!
recped
·3 years agoIf you are talking abouit the EIS (eBay International Shipping) that is/has replaced GSP there is no "price list" because the international portion of the shipping is charged to the by by eBay the seller has no input whatsoever except for the portion within the US.
If you are talking about the EIS (eBay International Standard) then you can find a price list here:
https://www.ebay.com/sellercenter/shipping/ebay-labels-services/ebay-international-shipping-services
You may wonder how eBay managed to create two different services (one DDP the other DDU) that have different rules, different requirements to qualify and different protections for buyers and sellers where both utilize the same acronym (EIS). Further confused because pages for the old GSP are still online as if the new EIS doesn't exists although it is the only one you can actually sign up for now.
Several answers come to mind and none of them are very complimentary to the creators.
It's possible that the original EIS (Standard) may not be around for long, the info pages for EIS (Shipping) indicate it will become a hybrid system (DDU/DDP) in the future.
For both of these services they really don't apply to Canadian sellers who maintain inventory in Canada. Maybe if you keep inventory in the US one could use them but for both there are better and cheaper options available.
cottagewoman
OP3 years agomarnotom!
·3 years agoIt takes a bit of virtual legwork and patience, @hansatrade, but if you're willing to go through listing pages and do a bit of math, you can get an idea. I went through some listings for an iPhone 7, which should have a shipping weight of around 500 grams, depending on packaging and how much other stuff is included. I found two listings with "free" US shipping where eBay International Shipping was used. One had a shipping rate of US$15.61 to the UK, while the other was US$16.36. (Their shipping rates to Canada were between US$11 and US$13, for what it's worth.) @recped is right, though. There's no way to find out this information from a selling page.
From what I've seen so far, the expectations set up by the info pages are at odds with what I'm seeing as a prospective buyer. I've seen listings where the new eIS is being used that caution that import charges will be charged upon delivery, listings where it's stated that import charges will be charged at checkout, and yesterday a listing where it stated that import charges will not be charged at delivery, with no note about them being charged at checkout. (The buyer's screengrab didn't show them as a line item on the confirmation page, either.)