Any way to offer EIS to US only, and flat rate to the rest of the world?
Summary: The discussion centers around finding a way to offer an 'EIS' (which is not defined in the discussion) to the US only, while providing a flat rate shipping option to the rest of the world. freedom421228 appears to be the initiator of the conversation, seeking solutions to this shipping strategy. byto253, flipistics, reallynicestamps, and a participant engage in the discussion, but the responses do not contain detailed content, so any informative exchange or solution is not documented here.
Hey all,
Wondering if anyone can off any info on this. Ok, so shipping within Canada, no problem. What I'd like to be able to do is offer EIS only to the US, and a flat rate option to other destinations world wide, and if EIS is offered world wide along with that, as a default, then fine.
I've been attempting to get this to work for a couple of days now, and I have no idea if I do actually have it working or not. When I go to differnt Ebay locations around the world, and search out my listings, all I see is the EIS option for potential buyers not the flat rate (and at that, the quoted shipping cost in the search results, wildly differs from what one would see on the actual listing page, but that's another issue all together).
One thing to note is that, when I create a listing, and preview it, it does actually show the flat rate cost on the page, which is really confusing. What it boils down to is, I really want to make sure that the US isn't seeing the flat rate cost, as I can't ship to them for that.
Anyone have a thought on how or if that can be done, or is it just the fact that I've lost the ability to understand English when trying to create a shipping option?
Cheers!
reallynicestamps
·7 months agoEIS offers tracking, if you use a tracked service to Mississauga. And all eIS packages are tracked from there. Proof of Delivery is what eBay looks for, with the exception of purchases over $750 where Signature Confirmation is needed.
And as I mentioned, using( eg )Tracked Parcel International Air does not prevent the customs delay scam, where the customer does not pick up the shipment at their post office until they have won an INR claim, then pick up the shipment, paying only the customs fee, a small percentage of the dutiable value.
freedom421228
OP7 months agoOk, so you didn't read what I wrote above then. And I quote: " the shipping service that I use with the flat rate, actually offers tracking and delivery confirmation". I never said I was using Canada Post for any of my shipments. I know how EIS works, thanks!
freedom421228
OP7 months agoI hear you, however, I'm very specific with the countries I ship to, and the shipping service that I use with the flat rate, actually offers tracking and delivery confirmation (it beats the **bleep** out of anything EIS can offer, and, of course, Canada Post).
reallynicestamps
·7 months agoFlat rate for overseas seems like a really really bad idea.
Before you try it, take a careful look at the destinations you want to exclude.
It is more expensive to ship to Mongolia than to Ireland. Cheaper to ship to France than to Japan.
Remember that eIS is a Seller Protection program.
Once you have delivered to the Mississauga plant, your responsibility for delivery is ended.
No fake INRs.
More important, the buyer has paid the import fees (duty, tariff, sales taxes) before you even see the shipping address.
No customs delay scams.
There is even, with eIS, some protection from NAD claims.
Annoying as it is that the UPU no longer allows us to use lettermail to ship goods internationally, eIS is probably just as useful for overseas sales as it is for US sales.
freedom421228
OP7 months agoSorry, got cut off on my phone call with the Apple Genius...er....Ebay Customer Service Rep. So, apparently, and I'm taking this information with a grain of salt, the EIS option is currently experiencing issues connecting to potential buyers in the U.S. as Ebay is reporting many complaints from Canadian sellers facing the issue I started experiencing.
So, at this point, until they get their 'S' together, I can't continue on with my tiresome experiment of using EIS correctly.
So again, as of RIGHT NOW! EIS to the US of A is a no go, so Ebay says!
freedom421228
OP7 months agoSeems everything in the world these days is a friggin work of progress. I'm on the phone now with Customer Service, and of course my question is, why are my items not showing up on the U.S. site, via the EIS option. First the rep says, well if I want to sell on Ebay.com, I would have to open and account on that site. My response?? Then what's the purpose of EIS. Then I'm told, oh, well you're not enrolled in it. Well, that's strange since I just shipped out 2 items (however the buyers found them), via EIS to the U.S., and staring at me on my policies page is big, bright letters is the statement: You ARE enrolled in Ebay International Shipping.
freedom421228
OP7 months agoThanks for the ideas everyone! Still not sure what's going on with the shipping, and it's really starting to drive me nuts. So, I tried setting things up with excluding the U.S. 2 items I had listed, had successful bidders from the U.S. Other items wouldn't allow U.S. bids, stating I wouldn't ship there.
Now, I've just tried to set up a BIN item, to just Canada and the U.S., however, the listing doesn't show an option for shipping to the U.S., and I don't see it on the ebay.com site, (and that's even with me using a different browser, and a VPN with a U.S. location). So, anyone know what gives with that?
lotzofuniquegoodies
·7 months agoMakes one wonder if the implementation on the US or Intl sites of GSP/Eis were problem free and how long it took to fix them as they were discovered or are they too, WoRk In PrOgReSsEs!!!
flipistics
·7 months agoAdd the USA to your exclusion list and do not offer any shipping to it. eIS should override your exclusions and offer your items to everywhere eIS currently ships to. You can continue to add your own options for overseas and it *should* show the cheapest of the two options by default.
byto253
·7 months agoPut the flat rate to the US at a crazy amount, such as $150, then the EIS option will show because it is cheaper for buyers.
I know that for the US, the default is whichever service is cheaper - EIS or in your case flat rate. I would assume that it works the same for other countries, so you flat rate option needs to be less expensive than the EIS rate to buyers.