Anyone having trouble generating a shipping label? | Selling

calistacards · 2024-09-11T21:12:33.497000Z

I am getting an error message "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct." It started on Monday and I still can't place a shipping label order for every shipping services like Canada Post, UPS, FedEx, etc for domestic and international orders. I have printed hundreds of labels this year with the same service, weight, and package size. I haven't changed my shipping address too. I had to purchase the labels directly from Canada Post for the past four days, which is more than double the cost. Does anyone have this issue or know how to fix this error? I have tried entering HS tariff codes and setting the item weight the same as my package weight too. Also, I have tried countless times to generate a label on the ebay.ca website, resetting my browser's cache, and the iPad app.

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Anyone having trouble generating a shipping label? | Selling | eBay Canada EN