Banned wrongfully | Selling

Anonymous User · 2024-10-12T18:02:21.762000Z

Hello i am posting this in hopes people can see this and provide advice or something i can do, basically i had an issue with a shipment and told the buyer this they went ahead and opened a case i was told i have to resolve the request by October 12th okay fair I will do that I receive another email now saying “Please be sure you've responded to your buyer's request by Oct 11, 2024. After that date, if the request is still open we'll help find a resolution.” No Oct 11th comes and I am blocked at 3AM and later that day the buyer is refunded in full yet I was told I had until AFTER the 11th after being told I have until the 12th and I was gonna upload the tracking details and update I got on the 11th but they blocked and refunded before they should now they want to charge me $50 in sale fees for this and won’t allow me to change my bank or remove it as i refuse to pay this charge since I was falsely informed and blocked if I knew can someone please help me like if you work with EBay or point me in the direction of higher management thanks I really think this is an injustice and I have the proof to show this

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