Beware of Ebays global shipping
Summary: gopherwarehousecdn shared their experience with eBay's global shipping program, explaining how they encountered an issue with invalid tracking information that led to a dispute with a buyer in Florida over a missing iPhone shipment. They expressed frustration with the lack of resolution from eBay and CanadaPost, which resulted in a $600 refund to the buyer and a negative mark on their account. alb996531 and ypdc_dennis made brief comments, with ypdc_dennis noting the age of the thread. kh-syedse then closed the discussion due to its age, suggesting starting a new topic if needed.
This was the first and last time that Ill have used ebays global shipping program.
Someone in Florida purcahsed an iPhone from me and I sent it from Canada through ebays global shipping instead of me manually adding tracking and buying through Canada post. I was in a rush as I had to already get one package out and was pretty much out the door before the gentleman from Florida made a purcahse and i decided to do both at once. So i made the purchase through the program quickly and slapped label on box and was out the door to mail. When making the purcahse through program it said that tracking would be provided, which the program had automatically uploaded to the site after I bought label. Only issue was, that the tracking that was automatically uploaded was NOT valid.
So not thinking anymore about it and roughly 2 weeks pass and I get a did not recieve request. Looking into it, the tracking that ebay had automatically uploaded hadnt moved at all (because it wasnt valid). Contacting ebay didnt help, which I didnt think it would because of the "no tracking saying delivered, its not delivered" policy and the buyers protection would surely trump my claim. Contacted CanadaPost who couldnt do anything at all neither because the tracking wasnt valid and it couldnt be found. Apparently canadapost doesnt keep any history of their packages being scanned by barcode, even if they know the senders information and destination.
At the end of the day, I had to refund the buyer his 600$, lost the package, got a did not recieve on my account and no one could help me. Im just hoping the buyer in Flordia is honest and squares up when he does recieve. I dont blame the buyer at all neither, he made a purcahse and if the tracking wasnt moving at all, I woulda done the same thing.
attached is label that was purchaed through program.
kh-syedse
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.
Thank you for understanding.
alb996531
·1 year agoLos Angeles kota kinabalu
ypdc_dennis
·1 year agoZOMBIE thread with out of date info