A buyer placed an order last month and their address contained an invalid Postal Code. I couldn’t generate the shipping label even after manually correcting the address based on the buyer’s feedback. I contacted eBay support and I was told there is no way for me to generate a label with this address and that I will have to cancel the order and ask the buyer to submit a new one. I sent the buyer 3 messages about that and got no response. I cancelled the order with “issue with shipping address” re...

You can request negative feedback removal directly from eBay. There’s a link to do it somewhere in the seller hub. Just write an explanation of why you want it removed. Be detailed. Maybe they will remove it.

Buyer left negative feedback on a cancelled order | Selling

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Buyer left negative feedback on a cancelled order | Selling | eBay Canada EN