Buyer made mistake entering shipping info | Selling

delbooh · 2025-05-26T16:32:03.705000Z

Sold an item on eBay Canada, was paid and shipped off promptly by Canada Post expedited lite shipping.Now, the Item just got returned saying “no such address”/return to sender. I am contacting the buyer to confirm their shipping info. But my question is, how do I ship the item to the corrected address? I won’t be able to change her shipping info within eBay (usually they need to cancel the order to do that), and there is no way to charge the buyer for an additional label, as far as I know. Also, if I ship outside of eBay, the price triples (the lite option is only available within eBay).How can I resolve this problem?Thanks in advance.

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Buyer made mistake entering shipping info | Selling | eBay Canada EN