Buyer Never Picked Up Item After Requesting Local Pickup | Selling

kevincostos · 2023-07-17T17:35:05.501000Z

I've seen a few similar posts but none that are the exact same situation (regarding an in person pick up) so I thought I'd post.I sold an item and buyer requested to pick up item in person, saying he is local and wanted to save some money on shipping. I had no problem with that so I agreed. He paid via paypal and I held the item for him. In the weeks that followed I messaged him several times trying to arrange a time for him to come, and he ghosted me (said he would come on a certain date and never showed up). It's now been months without any communication. I feel like I've made a reasonable effort to get him the item he purchased, but I don't want to hold onto this stuff forever (I may be moving soon, etc). I kind of want to just want to refund him and relist the item or sell it elsewhere, but it's been so long I don't believe I have the option to refund anymore... I'm worried he may file a complaint about never having received his item, but again I made a solid effort to arrange a pick up. Advice on what to do?

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Buyer Never Picked Up Item After Requesting Local Pickup | Selling | eBay Canada EN