Buyer waited 4 months and now wants money back from a not received item. | Selling

jackbull999 · 2023-12-06T01:43:28.895000Z

A buyer who purchased something 4 months ago (the item isn't even archived on My Ebay, it's been so long) is telling me they haven't received it. They can no longer give Feedback to me, or use the eBay guarantee program, so I am at a loss in what to do for them. I don't offer refunds, so I am under no obligation to do so. The item cost about 30$ plus $10 shipping. It was a manual sent through regular mail, hence no tracking.Any ideas what I should do with this?

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Buyer waited 4 months and now wants money back from a not received item. | Selling | eBay Canada EN