Bye eBay | Selling | eBay Canada EN

chicweb · 2023-12-06T18:21:53.668000Z

It's over. Note to every seller: eBay decided that shipping smartphone from USA to Canada is dangerous. Yep. A customer wanted a return for NAD. We accepted it because we made a mistake in the listing. Our fault. We told the customer we would pay them the shipping, to just tell us the amount. They said USPS won't ship it back because of a lithium battery in the phone (an iPhone). I told them they could send it by ground. They decided to open a case with eBay. eBay said the item was dangerous to ship it back, so I have to refund AND lose the phone. Sooooo. Yup. Ebay is telling us that shipping a Smartphone from USA to Canada is dangerous. The fun fact is: I spoke to an agent an hour before explaining the situation. They told me I was doing everything correctly and to wait for the customer to ship it back. That they could use another courrier. Still, they decided to go with the buyer. So, I ended all my listing and going elsewhere, me and my 5k inventory. I was very motivated, adding 5 to 10 items per day. But now, nope. Have fun y'all.

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