Can I sue ebay when they are protecting fraud buyer and against me? | Selling

litono · 2021-05-10T17:28:23.804000Z

Hi everyone, I need your advise for my case as follows:I have my ad on ebay bidding regarding the lazer pickup for DVD Pioneer DV-989/969, the buyer from Thailand won the bid at 10 dollars Canada on March 22nd 2021. I the Ad I had stated very clear that the flat cable to motor for laser head movement is broken and also my sales did not accept return. At first I did not want to the shipp to Thailand because it is too far and not worth to send a $10 item to him but he said that he need it and willing to pay for the shipping cost, after checking the shipping cost is $50 CAD and he did accept it, before shipped out the item to him I had double confirmed one more time with him and told him about the problem of the item and he also re-confirm to accept that condition and price. And then I shipped the item to him afer that.After received the item about 2 weeks later, he wanted to return and asked me to pay for the return shipping cost and refund full amount to him. I did not agree and then looked for ebay settlement assistant from ebay help, after many sweet commitments saying that buyer was in the wrong but end up ebay forced me to accept the return and make frull refund to buyer.I would like to bring up this not because of meney but I really upset about how ebay behave and treat to sellers once they know how to earn the selling fee but never protect seller at allHope to receive from your kind advise on thisThank you,Hiep Vu

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Can I sue ebay when they are protecting fraud buyer and against me? | Selling | eBay Canada EN