Can we get Canada Post Labels back up in Canada? | Selling | eBay Canada EN

Can we get Canada Post Labels back up in Canada? | Selling | eBay Canada EN

Buying & Selling

Can we get Canada Post Labels back up in Canada?

Summary: The discussion centers around issues with the availability of Canada Post labels on eBay. lotzofuniquegoodies is particularly concerned as they have rural buyers dependent on Canada Post and express frustration that orders cannot be processed without eBay reactivating these labels. gaming-canada also seeks assistance from eBay representatives. There is a call for eBay to address and resolve the situation swiftly to ensure sellers can fulfill orders efficiently.

Strike rotation Saturday, so they begin accepting and moving packages agin. I have some rural buyers that have no option but Canada Post. The highly discounted labels through eBay help make purchases affordable for them.

Can we get eBay To reactivate the labels for in Canada Shipments?

vintageandglamor

1080 View listings

Posted 9 months ago·Last reply 9 months ago

39 comments

nostalgicaftertaste

·9 months ago

Canada Post shipping options have been reactivated.

byto253

·9 months ago

Now to get the evil scare off customers removed for Canada Post shipping options.

mrbeachman

·9 months ago

Hi. Is expedited lite showing for everyone?

nostalgicaftertaste

·9 months ago

It is, yes. Did you double-check your dimensions and weight (not exceeding 200g)?

jtg204

·9 months ago

Unavailable on listings or as a label purchase?

There was a known issue with Lite not showing up on listings before:

https://community.ebay.ca/t5/Seller-Central/Known-Issue/m-p/529091

I see Expedited Lite as shipping option and label purchase option at normal discount rates.

Some people were also reporting that Expedited Lite rates on their listings were very high ($17 instead of $6) while they were unavailable for purchase last week, and still high today after labels were available again.

sapphyres-designer-jewellery

·9 months ago

@mrbeachman wrote:
Hi. Is expedited lite showing for everyone?

I just did an expedited lite tonight (150 grams).

C.

femmefan1946

·9 months ago

Canada Post has been selling labels througout the strike.

I have bought a couple, but they go into to mailbox today.

I'm still holding out on one which could have shipped by UPS for $212 or by Canada Post (label available but not deivery) for $68.

electronic_dist_intl

·9 months ago

I just purchased some shipping supplies with eBay on Friday and they shipped via Canada Post. Didn't even know Canada Post was rotating strikes until I saw that.

lotzofuniquegoodies

·9 months ago

@electronic_dist_intl wrote:
I just purchased some shipping supplies with eBay on Friday and they shipped via Canada Post. Didn't even know Canada Post was rotating strikes until I saw that.

@electronic_dist_intl

The Shipping Supply Store uses their own CP account outside of eBay Labels. CP must have a turned their online platform back on overnight. Now just a waiting game for eBay etc to do the same.

mrdutch1001

·9 months ago

Just as a matter of interest, Etsy is not allowing the purchase of CP shipping labels, yet either...

We just all need to have patience ...and I for one, most definitely would not want to add a package to an already-existing backlog of packages...

I can wait...and having an extended handling time has always worked well during times like this...

lotzofuniquegoodies

·9 months ago

@mrdutch1001 wrote:
Just as a matter of interest, Etsy is not allowing the purchase of CP shipping labels, yet either...
We just all need to have patience ...and I for one, most definitely would not want to add a package to an already-existing backlog of packages...
I can wait...and having an extended handling time has always worked well during times like this...

I'm aware of several other sellers who were not able to/did not know how and did not get in under the bell to revise their handling times (en masse) that are now being dinged for lates.

mrdutch1001

·9 months ago

Just as a matter of interest, My extended handling times have been in effect for the past 5 months(not trusting what CP could/would/may do on a whim)...

gaming-canada

·9 months ago

@devon@ebay Can we get help with this ???

dinomitesales

·9 months ago

All post offices were told to start accepting any and all parcels as of Oct 11. It's back to business as usual.

If your local post office isn't accepting them for some reason then they're going against what corporate has told them; or, they're not checking their communication channels from Canada Post. Authorized Dealer post offices are notorious for being misinformed or making up their own rules. It's entirely possible that the only one checking Canada Post communication messages is the manager, who probably works M-F 9-5, and either didn't notice the message on Friday or didn't check the messages before leaving for the day and was therefore unable to pass along the information to the part-time staff working over the weekend who may not have access to the email account where official Canada Post communciations are sent.

There really isn't any point in dwelling on this anyway; even if your post office isn't accepting parcels until Tuesday there's functionally no difference between dropping the parcel off on Saturday vs Tuesday because of the long weekend.

valueaddedresource

·9 months ago

Canada Post says they will not be accepting new commercial volumes until October 15th to allow time to clear out the backed up mail and packages already in the system.

I would not be surprised if eBay waits until then to re-enable label purchases through the platform.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-10-10-customers-should-expect-delays-as-cupw-moves-to-rotating-strikes

As we continue to operate with an unstable network, it will take time to clear the trapped volume and manage operational resources, so customers should expect delays in processing and delivery.

Some limitations will apply after our operations resume – including for pickups and drop-offs. Because of this, new commercial volumes will not be accepted into the network until Wednesday, October 15. This means we will not pick up or accept mail or parcels at our plants or depots until this date.

In addition, on-time delivery guarantees for parcel services remain suspended and date-specific Neighbourhood Mail will not be available. We will notify you as soon as we are able to resume these services.

sapphyres-designer-jewellery

·9 months ago

@valueaddedresource wrote:
Canada Post says they will not be accepting new commercial volumes until October 15th to allow time to clear out the backed up mail and packages already in the system.

I would not be surprised if eBay waits until then to re-enable label purchases through the platform.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-10-10-customers-should-expect-delays-as-cupw-moves-to-rotating-strikes

As we continue to operate with an unstable network, it will take time to clear the trapped volume and manage operational resources, so customers should expect delays in processing and delivery.

Some limitations will apply after our operations resume – including for pickups and drop-offs. Because of this, new commercial volumes will not be accepted into the network until Wednesday, October 15. This means we will not pick up or accept mail or parcels at our plants or depots until this date.

In addition, on-time delivery guarantees for parcel services remain suspended and date-specific Neighbourhood Mail will not be available. We will notify you as soon as we are able to resume these services.

At work I have 1000 letters for them to pick up next time they come by... all the unimportant stuff is sent by Canada Post.

C.

dinomitesales

·9 months ago

@valueaddedresource wrote:
Canada Post says they will not be accepting new commercial volumes until October 15th to allow time to clear out the backed up mail and packages already in the system.

I would not be surprised if eBay waits until then to re-enable label purchases through the platform.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-10-10-customers-should-expect-delays-as-cupw-moves-to-rotating-strikes

As we continue to operate with an unstable network, it will take time to clear the trapped volume and manage operational resources, so customers should expect delays in processing and delivery.

Some limitations will apply after our operations resume – including for pickups and drop-offs. Because of this, new commercial volumes will not be accepted into the network until Wednesday, October 15. This means we will not pick up or accept mail or parcels at our plants or depots until this date.

In addition, on-time delivery guarantees for parcel services remain suspended and date-specific Neighbourhood Mail will not be available. We will notify you as soon as we are able to resume these services.

This is just for people getting on-demand commercial pick-ups from their residence or business; or those that have agreements to drop large orders directly at plants or depots.

Anyone can bring their letters/parcels to the post office starting today (Oct 11) - instructions from Canada Post to post offices are to start accepting all mail items ASAP.

Most post offices would have had their back rooms cleared today - the rest will have it done tomorrow.

valueaddedresource

·9 months ago

@dinomitesales wrote:
@valueaddedresource wrote:
Canada Post says they will not be accepting new commercial volumes until October 15th to allow time to clear out the backed up mail and packages already in the system.

I would not be surprised if eBay waits until then to re-enable label purchases through the platform.

https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations/2025-10-10-customers-should-expect-delays-as-cupw-moves-to-rotating-strikes

As we continue to operate with an unstable network, it will take time to clear the trapped volume and manage operational resources, so customers should expect delays in processing and delivery.

Some limitations will apply after our operations resume – including for pickups and drop-offs. Because of this, new commercial volumes will not be accepted into the network until Wednesday, October 15. This means we will not pick up or accept mail or parcels at our plants or depots until this date.

In addition, on-time delivery guarantees for parcel services remain suspended and date-specific Neighbourhood Mail will not be available. We will notify you as soon as we are able to resume these services.
This is just for people getting on-demand commercial pick-ups from their residence or business; or those that have agreements to drop large orders directly at plants or depots.

Anyone can bring their letters/parcels to the post office starting today (Oct 11) - instructions from Canada Post to post offices are to start accepting all mail items ASAP.

Most post offices would have had their back rooms cleared today - the rest will have it done tomorrow.

@dinomitesales I understand.

I was just passing the information along and saying that since Canada Post has indicated it will take a few days to clear out the backlog and is putting off accepting at least some new commercial volume until October 15, eBay may leave labels disabled until then as well just to err on the side of caution even if that doesn't apply to all shipments.

But of course it's also possible they may re-enable labels before then.

hansatrade

·9 months ago

I sold some items today - it's what Ebay displays. Looks like a double trouble ....

Fortunately, I have access to ChitChats...

lotzofuniquegoodies

·9 months ago

@hansatrade wrote:
I sold some items today - it's what Ebay displays. Looks like a double trouble ....
Fortunately, I have access to ChitChats...

@hansatrade

For your recent sales were buyers able to pay for/choose CP as their shipping method? Haven't had a sale in over a week so unsure if that was still happening. When sellers are in this shipping limbo it might be more optimal to receive a message from buyer advising either an alternate method or willing to wait.

Recently, on occasion I have had situations where it has defaulted to UPS which is a service I have never offered even when CP was active and customer paid for a CP option.

hansatrade

·9 months ago

@lotzofuniquegoodies wrote:
@hansatrade wrote:
For your recent sales were buyers able to pay for/choose CP as their shipping method?

No CP as of today - only UPS and Fedex did show up.

sapphyres-designer-jewellery

·9 months ago

@hansatrade wrote:
@lotzofuniquegoodies wrote:
@hansatrade wrote:
For your recent sales were buyers able to pay for/choose CP as their shipping method?
No CP as of today - only UPS and Fedex did show up.

I have a big box to go out and CP is not available on Stallion's website yet either (and Stallion is showing the old tariff rate for China, that's going to be fun for people in the next few days).

Kind of glad I have a separate policy for China, since the rules keep changing.

C.

reallynicestamps

·9 months ago

I made a Canada Post label today using SnapShip (Solutions for Small Business).

It is not necessary to go through eBay-- it might be cheaper and it will be more efficient-- but it is not necessary.

thebossorder

·9 months ago

they are very much still not accepting any packages. Just went today and at this point I hope something happen that make sure they can never strike again

reallynicestamps

·9 months ago

Today being Sunday, you were not in Post Office but in a postal outlet.

There may be some differences between these and actual Canada Post offices -- for example being open on weekends.

The staff at outlets don't work for Canada Post but for the shop the popup is located in.

marnotom!

·9 months ago

@thebossorder wrote:

they are very much still not accepting any packages. Just went today. . .

@dinomitesales did say that Canada Post was instructing postal outlets to accept mail ASAP, not immediately. It's likely that the postal outlet franchise operator has to make a call based on the pickup schedule for the outlet and other factors.

mrdutch1001

·9 months ago

I for one, have no intention of CP at the moment..(for that matter, I won't use CP until there is a CP in place that can be more consistently relied upon>such as prior to this strike nonsense)...

I have a within Canada shipment going out on Tuesday from my other selling site and that will be shipped via Purolator(netParcel viaPayPal)...

marnotom!

·9 months ago

As suggested by a post made by @dinomitesales elsewhere, I think the earliest we can expect Canada Post labels to be back up would be Tuesday, given that we have a long weekend ahead of us.

2nd-time-around-jewelry

·9 months ago

Even if we have access again to Canada Post labels, eBay still hasn't solved the problem of charging double amounts for Expedited Lite parcels. eBay has not addressed this ongoing problem at all & has not credited us sellers for the overcharge. Unless they fix this problem, we are not getting a great deal anymore.

lotzofuniquegoodies

·9 months ago

@vintageandglamor wrote:
Strike rotation Saturday, so they begin accepting and moving packages agin. I have some rural buyers that have no option but Canada Post. The highly discounted labels through eBay help make purchases affordable for them.

Can we get eBay To reactivate the labels for in Canada Shipments?

@vintageandglamor

@byto253

@devon@ebay Is eBay in the loop on this? Can we expect the CP option turned back on ASAP? Sellers have orders they need to process right now. I currently have 1 from 10 days ago to Spain with no additional options available via eBay Labels. Going outside of eBay is NOT an viable option. Especially when eBay is letting buyers pay for CP when they are willing to complete an order.

reallynicestamps

·9 months ago

FWIW - Canada Post /SnapShip has had labels available throughout the current disruption.

But they are more expensive than the eBay negotiated prices.

In any case, no new mail would be picked up until Tuesday, even lettermail which does not appear to be "packages" or "commercial".

I hope the plant workers are back on Saturday and Sunday to shift the backlog. Fingers and toes crossed.

byto253

·9 months ago

From what I understand at this time this is a union announcement. We will need to have confirmation that CP is in agreement, and does not do something like lock them out. With the CP brain trust you never know!

7366carl

·9 months ago

@byto253 wrote:
We will need to have confirmation that CP is in agreement, and does not do something like lock them out.

TAKE THAT BACK! HOW DARE YOU SUGGEST THAT!

lol just kidding. I just want things to go back to boring for shipping again!