Canada domestic carriers - seller fulfilled | Selling

Canada domestic carriers - seller fulfilled

Summary: A participant raised a concern about an issue with the list of approved carriers for Canadian domestic seller fulfilled shipping, noting that a problem exists where GLS defaults to GLS Germany. lotzofuniquegoodies inquired about an updated list of approved carriers, as the help section does not match the drop-down menu options. devon@ebay offered to coordinate with the Shipping team to address this issue, while john_koenig99 suggested reporting it as a technical problem and mentioned that __devon@ebay__ might be able to assist. There were several posts marked as "None" with no additional content.

Hello,

Is there an updated list of all carriers approved for Canadian domestic seller fulfilled shipping that will show the tracking updates?

In the drop down when marking an item as sold there is a much longer list than when we see in the help section. There is an issue with GLS defaulting to GLS Germany

https://www.ebay.ca/help/selling/shipping-items/setting-shipping-options?id=4089#section1

Thanks

autoshackautopartscanada

82790 View listings

Posted 2 months ago·Last reply 2 months ago

6 comments

recped

·2 months ago

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@autoshackautopartscanada wrote:
Hello,
Is there an updated list of all carriers approved for Canadian domestic seller fulfilled shipping that will show the tracking updates?

In the drop down when marking an item as sold there is a much longer list than when we see in the help section. There is an issue with GLS defaulting to GLS Germany

https://www.ebay.ca/help/selling/shipping-items/setting-shipping-options?id=4089#section1

Thanks

I think the only way to see the complete list (the list in the Help Pages hasn't been updated in decades) is when you enter a tracking number and pick the carrier from the list.

There are now dozens of Canadian based carriers (or international carriers that operate in Canada) that are not integrated. The only way to get them added is if the carrier requests it.

For years some Sellers have been asking for more carriers to be added but they never are. Basically when it comes to shipping eBay lives in a dark hole, they know nothing about logistics and are not interested in improving the situation.

cottagewoman-ca

·2 months ago

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They darned well better get logistics under their belt and fast or else those 200+ employees in the new Canada offices are going to be out of a job soon. Great to have the marketing heads running around but if you can't get the sales to the buyer's door, you don't have a business. Can't outsource this stuff forever!

john_koenig99

·2 months ago

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Have you reported it as a technical issue with the site?

Maybe @devon@ebay could help you, as well.

lotzofuniquegoodies

·2 months ago

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@autoshackautopartscanada wrote:
Hello,
Is there an updated list of all carriers approved for Canadian domestic seller fulfilled shipping that will show the tracking updates?

In the drop down when marking an item as sold there is a much longer list than when we see in the help section. There is an issue with GLS defaulting to GLS Germany

https://www.ebay.ca/help/selling/shipping-items/setting-shipping-options?id=4089#section1

Thanks

@autoshackautopartscanada

New current person on record is @devon@ebay but he's been very quiet lately so no promises.

devon@ebay

Admin2 months ago

Community AdvisorView listings

@lotzofuniquegoodies wrote:

@autoshackautopartscanada wrote:

Hello,

Is there an updated list of all carriers approved for Canadian domestic seller fulfilled shipping that will show the tracking updates?

In the drop down when marking an item as sold there is a much longer list than when we see in the help section. There is an issue with GLS defaulting to GLS Germany

https://www.ebay.ca/help/selling/shipping-items/setting-shipping-options?id=4089#section1

Thanks

@autoshackautopartscanada

New current person on record is @devon@ebay but he's been very quiet lately so no promises.

Hi @lotzofuniquegoodies! Let me get with the Shipping team to see if we can have this updated.

autoshackautopartscanada

OP2 months ago

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Hi Tyler, are you able to help? @tyler@ebay