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Canada Post RTS
Summary: regs43 shared an experience about a letter sent back with insufficient postage despite using stamps totaling the correct rate of $0.92. An issue arose because some postal employees misunderstood the difference between buying stamps in a booklet and individually, where the rate is $1.07. The confusion persisted with a similar situation arising again two years later, sparking advice to contact Canada Post on Facebook for resolution. flipistics suggested reaching out through Facebook as Canada Post responds to inquiries there, and regs43 confirmed they sent a message. The thread was later closed due to its age, with an invitation to start a new one if needed.
Today I got a letter sent back to me which had discount postage on it (2 x $0.46) for the letter rate of $0.92. It had this sticker on it (see attached photo)
So I asked the lady working the counter why my letter was sent back (she is newer) and she went to ask a more senior lady who said to her understanding its becasue you need to have $1.07 on. Which I said to her "why the heck would anyone pay more then $0.92 when thats the rate." She didn't have an answer to that per say.
It wasnt my post office that sent my letter back, it made it to Ottawa and then got sent back with the attached yellow sticker. I guess some employees are unaware/miss trained that you can use stamps with denomination to make up the "P" rate and the $1.07 rate is only when you buy a single stamp.
I reached out on facebook messanger to my old Postmaster who moved offices in the summer and her reply was to indicate I was correct. "92 cents is the rate for postage. But the 1.07 is the rate you pay at the counter because you didn’t purchase the stamps in a booklet. There is no reason that should have been returned as insufficient postage. I’d have "the clerk" date stamp over the two 46 cent stamps and have her send it out again."
Anyone else have one of these situations using the denominated stamps? I send thousands of things out a year and never seen this one! lol
Just thought to share my experience in case others have a similar issue at some point. I do live in a very small town and know all the post workers well, so no hard feelings to my great staff here in my town.
kh-leslie
·3 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
regs43
OP3 years agoresurecting my thread from 2021, this employee is still at it! Got another one with the same handwritting today (I have not recieved once since 2021 when they sent my other one back!) Again my letter is going to the mississauga toronto area!
My post office employee was confused when she saw it this morning and put it my mail box, she accepted it back and sent it out again for me.
A friend of mine in London, ON 2 days ago got something with this person hand writting on it as well.
flipistics
·3 years agoWhy don't you send a message to Canada Post through Facebook? They do seem to reply to messages. It might be the easiest way to deal with it as they could probably just send out some sort of reminder to employees there.
regs43
OP3 years agoSent a FB message, we shall see if they reply lol!