Canada Post tracking not updating on Ebay. Again.
Uploaded a CPC tracking number a couple of days ago on Ebay. On Canada Post's website it shows all tracking updates and that the item is currently out for delivery.
On Ebay the tracking shows: You provided a tracking number
Last time this happened it took over a year before it was fixed.
2 comments
ilikehockeyjerseys
·3 years agoThis happens all the time.
There aren't any real ramifications to it. If a customer thought the item wasn't sent, you could reply with the direct link to the Canada Post site and explain that there is a delay in eBay's tracking updates.
If a customer opened an INR case, you likely could easily link a CSR to the Canada Post page if for some reason the tracking was still stuck in the INR case.
It would be nice if they fixed it, but I don't think it has ever caused me any issues in years of selling.
fergua3
OP3 years agoi thought it was fixed. I haven't had this happen for many, many months, until now.
You'd think Ebay would make sure tracking updates work since they are supposed to put such a high priority on both creating a good buying experience and the importance of tracking showing delivered for seller protection.