Canada Post workers stay on job
Summary: La discusión se centra en la decisión de eBay de retirar las opciones de envío de Canada Post debido a una posible huelga sindical, aunque Canada Post aún está operativo. lotsa.luck expresa que esta decisión fue prematura y debería revocarse hasta que un paro nacional o un cierre de Canadá Post ocurra. john_koenig99 comparte que la situación es incierta y justifica la decisión de eBay, aunque considera que debería haber habido más aviso. Mientras tanto, otros participantes discuten el impacto en la venta y las opciones de envío alternativas, señalando las desventajas de no poder usar las tarifas reducidas de eBay para el envío. También hay un debate en torno a si eBay debería permitir envíos no rastreados o métodos de envío económicos que algunos ven como no profesionales. La discusión se extiende a las implicaciones sobre la gestión de envíos, el uso de lettermail, y la necesidad de que eBay proporcione más opciones de envío económicas.
Only to refuse overtime as contract talks fall short
Someone at Ebay has assumed that the strike starts today and removed Canada Post shipping options.
That decision was premature. They did not know that job action or rotating strikes were an option for the union,
Canada Post shipping options should be returned until a National Strike begins or Canada Post locks them out.
intimewithmusic
·1 year ago@lotsa.luck
@byto253
@ricarmic
@chicweb
@reallynicestamps
@dinomitesales
@everyone else
Hi Folks
After todays Windows Update my computer is not happening. Lucky you this is short.
Lots of input and a variety of views for sure. Two issues I want to address concerning my note to Devon;
1. How to do lots, bundles groups etc of items into one listing and why. There is a difference if you sell on eBay dot com. You sellers have "Discount Manager". If you sell on eBay Canada or you don't have a store you need to be more creative. See photo.
2. With respect to lettermail as we are on the cusp of a decision by the union I 'm going to reserve comment. I want to see what is decided given the devasting even worse financials released for 2024.
Todays headlines are;
Canada Post reports $1.3B operating loss with declines in both letter and parcel revenue [for 2024]: CBC
Canada Post puts forward ‘final offers’ to union, posts $1.3B loss for 2024 CTV
Lets see what happens.
Thanks!
IT
byto253
·1 year agoAmazing how many lettermail items I have sold to remoter areas in Canada because of lettermail. It is a great service for Canadian shoppers, and is reliable. It is also a competitive advantage for Canadian sellers as without lettermail buyers would have to pay parcel rates that are close enough to or greater than buying from out of the country.
As a buyer I spend as much time looking at shipping rates as I do actual items. I buy a good number of Lego parts from Bricklink to complete sets and minifigs and lettermail is the saving grace that makes it feasible.
As a seller, it is my decision if I want to ship untracked, knowing full well it is at my risk. To date the risk has been virtually nil and the benefit to being competitive way greater than the risk.
john_koenig99
·1 year agoThe thread is now officlally off-topic. But...
I can see both arguments for or against economy, post stamp letter shipments. One thing to remember is that a lot of sellers in eBay (including me) are not "professional" sellers. We don't have an eBay store.
I chose to ship with tracking because the items I sell are quite rare and collectible. I can't afford losing them and getting no compensation. As a buyer, I sometimes avoid sellers who chose to ship economy, with no tracking.
But I think the option of lettermail shipping is valid for many items, and for sellers who don't want to see their profits going down the drain, considering that eBay fees calculation also include the shipping cost.
lotzofuniquegoodies
·1 year agoIn days of lore in a far off land, a long long time ago buyers "used" to have options when it came to shipping service...That thing called choice. When I bought back then if I purchased something that used a slowish method I was grateful seller gave me the opportunity for cheap postage and I was doing it MY discretion. Taking a chance, 1 might say. Spring forward a number of years, suddenly no tracking or slow delivery is 100% the sellers fault. Hmmmm...Not really. But that is how eBay sees it or buyers in the present day.
I don't buy nearly the quantity now as I used but if something does take a long time to arrive it takes me awhile before I play the blame game with seller. I will always miss the fact that sellers are no longer provide choice. Maybe I need fast secure or in others cheap & slow are awesome.I did some recent reviewing of US shipping options. They(ebay USA) has tons of highly discounted options for shipping domestically. But very very limited number of choices for shipping internationally including Canada. Discounts available are in the 2, 3, 4 % range. Nothing like what we have to ship there. To get back on topic (token segway), eBay has been very slow when they have the negotiating power when it comes to international shipping and/or aligning with other couriers. They are out there. They just needed to do the legwork.
marnotom!
·1 year ago@lotzofuniquegoodies, you didn't mention that in days of lore, sellers were also able to accept non-reversal paper payments, i.e. carefully concealed cash, money orders, and cheques. eBay had to move to traceable electronic payments exclusively due to changing buyer expectations and too many instances of buyers sending paper payments only to receive nothing or a bum item and have no recourse. I think sellers are offering their buyers fewer choices in shipping methods partly because most the choices out there now are impractical to implement or too expensive, and partly because using electronic payments--particularly credit card based ones--practically demand trackable shipping.
Having said that, eBay is still recovering from the gaff it made by not sufficiently making itself distinctive from Amazon when Amazon started courting merchants to its site, and as a result we have buyers (many of whom post to these boards) who buy from this site expecting service levels along the same lines of Amazon, instead of realizing that they're largely buying from "just folks" (or "just folks" with a lot of business clout) who aren't using eBay as a fullfillment site.
Yes, we're getting further off-topic, I realize.
ecgt
·1 year ago@devon@ebay
@lotsa.luck
We can't run a business if we can't purchase shipping labels. Please address this as soon as possible. Canada Post is still open, but we will not reopen our eBay store until the shipping labels are reactivated.
lotzofuniquegoodies
·1 year ago@devon@ebay
If we do have no choice but to start cancelling orders we need a 4th reason to do so. The current 3 are NOT applicable
4. Mutually agreed upon cancellation. - No fault to either party.
reallynicestamps
·1 year ago@ecgt
You can purchase shipping through Canada Post directly.
Do you have a Solutions for Small Business account with them?
While the discounts are not as generous as those negotiated by eBay, they do exist.
And you can still ship with stamps on the package, adding a label at the PO counter.
https://sso-osu.canadapost-postescanada.ca/pfe-pap/en/registration/business?sourceApp=SMB&sourceUrl=https:%2F%2Fstg10.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsmall-business.page&targetUrl=https:%2F%2Fsso-osu.canadapost-postescanada.ca%2Fpfe-pap%2Fen%2Fregistration%2Fbusiness%3FforceVouchFor%3Dtrue&icid=cta_smb-pme_100
ecgt
·1 year agoWe have had a Solutions for Small Business account since the Venture One days, but now only use the service for non-eBay sales. The discounts that eBay provides for shipping parcels are significantly better than Canada Post's rates through other avenues. In some cases (especially Tracked Packet USA and Tracked Packet International), the price difference is huge when comparing eBay labels to the Solutions for Small Business rates. The difference between eBay shipping labels and Canada Post counter rates are dramatic. We only pay counter when we are using Lettermail. Parcels are a different story.
We charge flat rate shipping for parcels based around the price of eBay shipping labels. As such, it was more cost effective for our business to put our store on Time Away when eBay shut off its Canada Post shipping labels than to use either of your suggestions.
lotsa.luck
OP1 year agoThe next most likely course of action is that Canada Post locks out its union. This will probably happen next week as mail volumes dry up rapidly.
However, it is a battle for public opinion. Union in is a legal position to strike, but does not want to make the first move. Canada Post losing more money by the day, but does not want to make the first move.
This could go on longer than one would think, so Ebay should not have made their decision to remove Canada Post shipping options, before they had all the information.
I would hope the it is reinstated and as quickly as it was removed. But being Friday, (a long weekend in USA) they may not be in today.
john_koenig99
·1 year agoI think they did the right thing (but they should've given more warning; they stopped suddenly).
Like you said, the situation is too volatile, and there is a lot of uncertainty.
One wouldn't like to risk getting labels and ship orders, only to be stuck in limbo for who knows how long.
Having said that, I would like eBay to offer more saving options, with non traditional shipping partners, to show some deegre of appreciation to Canadian sellers (one could only dream...).
byto253
·1 year agoRock and a hard place for eBay. Allow CP as an option until the strike starts and they catch holy heck for the parcels stuck in limbo in processing plants. Do what they did and catch heck for suspending CP. I actually am on eBay's side for this decision, after a previous 1 month strike, a strike announcement and basically no negotiating going on it did not look good.
As it is, who know when the union will switch to full strike mode. Canada Post labels can be printed elsewhere, eBay labels is not the only option. The price may not be as good but it will not be double.
lotzofuniquegoodies
·1 year ago@byto253
@devon@ebay
The side issue would be if the customer paid for expedited lite in Canada. That is not available elsewhere. Bumping up to Expedited is often double.
lotzofuniquegoodies
·1 year ago@devon@ebay
@lotsa.luck
It appears eBay was premature in turning off CP options for sellers to ship but is still letting buyers pay using CP options. Using UPS is approx 2 times more expensive and Fedex is 3 times more. CP is STILL in a business as usual position. Only difference is employees are refusing to work overtime.
Can we get CP turned on so Canadian sellers can continue selling at their discretion please?
-Lotzofuniquegoodies
Posted 9 hours ago as of this writing
https://www.theglobeandmail.com/business/article-canada-post-workers-to-refuse-overtime-work-as-contract-talks-fall/
Canada Post workers stay on job, refuse overtime as contract talks fall short
devon@ebay
Hi @lotzofuniquegoodies! The Shipping team is aware of the latest change and are looking into all the possible adjustments. In the mean time we still encourage sellers to look into other shipping carriers for shipping label needs.
lotzofuniquegoodies
·1 year ago@devon@ebay
As mentioned in other posts UPS is double. Fedex is triple. That is not what buyers are requesting or paid for as a service and sellers are unable to eat the difference. I have 2 shipments in limbo due to this kerfuffle. Other sellers may have many more. Plus the potential issue with mega customs clearance fees being charged to buyer on back in which CP/USPS DO NOT charge. Majority of Canada is limited to CP being the ONLY available option. We just don't have the population density to warrant other carriers/couriers.
PS. In attempting to reach out to current buyers to make alternate arrangements emails are going unanswered and phone number on file is not in service. From other sellers hearing similar stories. See post 11 for additional concerns to this issue.
lotsa.luck
OP1 year agoCanadians want to support Canada whenever possible.
Canada Post is open. Maybe not for long, but they are accepting packages. Canadians should be able to choose a Canadian shipping option.
The assumption that this labour war will play out just like the last one is presumptuous and naive.
intimewithmusic
·1 year agoHi devon@ebay
Lettermail is at the crux of the strike and represents 49% of Canada Posts losses. Why does eBay allow it? I mean no disrespect to the sellers using lettermail but now we have eBay coupons, quantity discounts, and an option to lot items together AND we have Expedited Lite. A seller can ship a widget up to 200 grams across Canada insured and tracked for $8 bucks yet some refuse, stick their widget into an envelope and lick it.
In November 2024 almost all sellers who use Expedited Lite, Parcel Post, Expedited and Tracked Packet USA were completely shut down for 32 prime time pre Christmas season days just because of the ongoing never ending hissy fits over modernization. This exact same thing happened in 2018 in 4th quarter. "Following a failure to negotiate a new contract, CUPW initiated another round of rotating strikes on October 22nd, 2018. This led to the passage of Bill C-89, which legislated employees back to work."
eBay Canada must eliminate untracked "Licked Stamp" unprofessional delivery of goods AKA "Economy Shipping". No other platform I know allows it. Please work with the lettermail sellers to move them into professional shipping methods as they now have access to coupons, quantity discounts, and an option to lot items together and ship domestically for $8 bucks.
Lettermail, AKA "Economy Shipping", is dead along with shipping in used pizza boxes. Please offer lettermail sellers incentive to stop so that the rest of us won't have to weather another 32 days of closure next Christmas.
Thank you.
IT
ypdc_dennis
·1 year agoAmazon.ca allows untracked Canada Post lettermail.
"Economy Shipping" is a generic term -- it does not have to be lettermail, the Seller can use whatever they want, as long as they match the delivery time frame.
marnotom!
·1 year agoLettermail is perfectly legal to use for shipping goods domestically, @intimewithmusic, as well as valuable payment instruments. We still get our credit cards mailed to us in nothing more than envelopes marked as having lettermail paid to deliver them, after all.
Canada Post's market share of parcel delivery was 29 percent in 2023. It was 62 percent four years prior to that. Yes, lettermail volumes have dropped drastically since their peak about twenty years ago, but Canada Post has also not been able to sufficiently transform its parcel post operations as the use of parcel delivery has increased since the COVID shutdown days.
recped
·1 year agoNo thanks, I would not want to sell on a site which tried to mandate my shipping methods. eBay is doing this in the UK with Private Sellers in exchange for no Seller FVF but this only applies to casual sellers.
The only Canada Post service I use is Domestic Lettermail, it is in no way an "economy" service, only Xpresspost is faster or as reliable so there is nothing "unprofessional" about it.
Maybe most important, using Lettermail allows for lower prices for buyers and greater profit margins for sellers.
dinomitesales
·1 year agoThis is a horrible take. It should never be removed - it's a cost-effective and reliable method of shipping that is utilized by many sellers.
Why would I spend $8 shipping something Expedited Lite when I can ship it for $1-2 with stamps, and in 99% of cases it arrives promptly and trouble-free? Not to mention the fact that that $8 shipping method can't reach anyone in a remote community. In the majority of cases that "Economy Shipping" Lettermail shipment is going to be delivered even faster than the Expedited Lite shipment.
As someone that utilizes the services available to me as an eBay seller in order to provide the best prices for my customers (i.e. Lettermail) I'm actually kind of offended - I'm not a "professional" seller because I don't utilize what you deem as a "professional shipping method"? Ridiculous.
And how would preventing Canadian eBay sellers to use Lettermail have any impact on the Canada Post labour dispute? Do you think the only people using Lettermail are eBay seller or something? The vast majority of people utilizing Lettermail are (non mail-order) businesses, not eBay sellers.
chicweb
·1 year agoActually, I kind of agree with them.
If you check most websites out there, even Amazon, shipping usually starts at around $8, unless you're using some kind of subscription gimmick. Businesses use tracked shipping.
That’s what eBay expects from sellers. They offer no protection at all if something goes wrong with Lettermail.
Honestly, I’ve always felt it should never have been an option in the first place. I only use it on eBay because I have to, otherwise, I wouldn’t be competitive with all the sellers offering it. But I’d prefer not to
Even last Christmas, when Canada Post was on strike, many sellers were still offering Lettermail, which I personally found highly unprofessional. Don’t offer something you can’t reliably deliver.
But hey, that’s just my opinion. 😉
dinomitesales
·1 year agoBusinesses should be free to use whatever shipping method they wish. Sellers that utilize untracked economy shipping are aware of the risks and the lack of protections offered through eBay; I'm willing to provide a full refund in the event that a buyer claims an item doesn't arrive (it pretty much never happens). Third-party sellers on Amazon are free to use Lettermail shipping if they wish, based on certain criteria (which pretty much match the reasons why Canadian eBay sellers choose to use Lettermail shipping). Amazon themselves obviously isn't going to use untracked shipping because the cost of shipping things tracked through their privately owned couriers is very low - significantly lower than any shipping options we have available to us.
You acknowledge that you use it yourself because it's the only way to remain competitive, but also say it should be removed? You'd rather make less sales and less profit?
You're more than welcome to stop using it (and apparently save Canada Post in the process[??]); it's only $8 after all - the buyers will be happy to pay that for sub-$10 media and trading cards, right? /s
As others have pointed out, the answer isn’t to eliminate affordable shipping options like Lettermail. Instead, eBay Canada should negotiate a low-cost, competitive service similar to USPS’s ESE offering. Spoiler: that will never happen (we're lucky we got Expedited Lite, and I'm not convinced that service will be a permanent addition).
Sellers advertising Canada Post services (read: not just Lettermail, but any Canada Post service) during a labour dispute is a separate issue entirely, and I agree shouldn't be done.
flipistics
·1 year agoThis. There's nothing wrong with being able to offer it, and for the most part it's fast and trouble free. What WOULD be nice is if Canada Post followed the lead of Royal Mail and had partial lettermail tracking via a stamp barcode, or perhaps offered a cheap lettermail tracking option like eBay secured in the States with the eBay Standard Envelope. Those kind of things would help boost lettermail volume at least a little and provide sellers a little more security.
chicweb
·1 year agoI agree with you. But ... "an option to lot items together". Where?
Aside from offering combined shipping, I don’t see any actual option on eBay to lot items together.
We can create listings that include multiple items, yes, but we can’t group separate listings together into a "lot" after the fact.
Are you referring to combined shipping here?
lotzofuniquegoodies
·1 year ago@chicweb
3 Years ago or so there used to be more categories that you could list in lots. They have gradually removed them on the ca site. Still more on com. In each listing there was a field for describing and identifying what was in the lot. The field is still there as long as you don't end and use relist or sell similar. When I have tried that will get an error message that the info in field is too long based on current character downgrade. I have to modify or get super creative to complete the listing. I know this because Lotz are/were my little niche. Just extremely more challenging now. (Also super challenging with all the new customs rules in regards to CoO. Everything in a mixed lot may or may not be the same country.)
lotsa.luck
OP1 year agoThe Canadian Union of Postal Workers (CUPW) is refusing overtime as contract talks fall short. Members are being told to refuse any work beyond eight hours in a day and 40 hours in a week. Canada Post is accusing the union of showing "little meaningful movement" during mediated negotiations.
This could go on for a few days or a week. Meanwhile, the mail continues to move (for a little longer) but Canada Post shipping options have been removed before that was needed.
Please correct this mistake and reinstate the ability to ship with Canada Post XpressPost and Light Packet and Small Packet etc.