Can a sale be cancelled on my end if the buyer let it be known they can't afford the item right now, but refuse to cancel the sale on their end?I've looked at the reasons Ebay offers to cancel and none apply to my situation. I have a 4 business day grace period set-up. If an item isn't paid for or they do not request a cancellation, Ebay steps in and cancels for me. Afterwards, I step in and ban the person from making purchases from my store. I'd rather not ban since I've spoken to the...

Buyers cannot cancel an order they can only ask the seller to cancel. The reason you should use is Buyer Requested, there are no negative impacts on you for doing this. You could just ignore the buyer and let the non-payment thing play out. Personally if a buyer asks me to cancel, no matter what the reason I do it. You never know when you might get an unstable person who could cause you some issues down the road.

Cancelling a sale *need advice please* | Selling

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Cancelling a sale *need advice please* | Selling | eBay Canada EN