Charge to My Account for DVD Sale? | Selling

28d-mich · 2024-05-17T21:49:02Z

So, I made a sale of a DVD last week. I marked the item as shipped (letter post) and an hour later the Buyer said he was not happy with the item, because he noticed a "scratch." He asked for a refund and he submitted a Charge Back through his financial institution. This was a domestic sale (Canada). Now today, Ebay is charging me for the sale of the item (under $40). I am out: the DVD, shipping materials and now the amount of the DVD. How is this okay? For me it is: lose, lose, lose and the buyer win win and Ebay with a win (my money).

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Charge to My Account for DVD Sale? | Selling | eBay Canada EN