Disappeared messages from eBay system | Selling

inuit-art · 2023-12-06T15:56:43.420000Z

Today, I got a Payment Dispute from a buyer, claiming "Not Recognizing the Transaction", after the item was shipped days ago, due to arrive tomorrow. Even more strange, some of the key messages from eBay about the transaction (Offer/Sale/Payment) disappeared from the eBay system, meaning I can not see them in my Messages, under My eBay section on the eBay website. Those messages are proof of the legitimate transaction. By the way, I never delete messages from eBay. Fortunately, I still have all those key messages from eBay about the transaction (Offer/Sale/Payment) on my cellphone. The unreliable eBay system ("auto-deleting messages") may make my defence against the buyer more difficult.

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Disappeared messages from eBay system | Selling | eBay Canada EN