Does eBay always place a [Feedback Removed] notation when feedback is removed by a buyer? | Selling

tryubik-useonlyasdirected · 2025-06-19T09:40:15.301000Z

We have a situation where a buyer opened a what is this charge case through their financial institution on the item. eBay closed the case because we're protected from it under seller protections. The buyer then opened a new INAD case through their financial institution and wants to keep the item but be refunded. It's an antique, exactly as described, and arrived to a foreign country in under a week. They want to return it? Sure, they can have a refund and we'll even take a loss on the return shipping. But they have to return the item, that is our policy. My partner also claims that the buyer left positive feedback that has since been removed. Now, I tend to only leave feedback after a buyer leaves feedback (a final thank you for shopping in our store) and it shows that I did leave feedback. Unforunately feedback wasn't something I was screengrabbing so I can't prove this myself. But there is FB from myself so it is nearly certain the buyer left feedback for me to have done so also, but it is also possible I may have left FB on a wrong item by mistake (unlikely though). Can eBay remove feedback without leaving a notation that FB has been removed? Could the seller have removed positive feedback left on this item between filing the two cases?

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Does eBay always place a [Feedback Removed] notation when feedback is removed by a buyer? | Selling | eBay Canada EN